CompaniesPlivoMonthly reportsFebruary 2023
Plivo in February 2023: incidents, uptime and changes
10incidents posted
2labelled major or critical
98.96%free of major/critical
82.89%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 6 h 58 min, incident time 4.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 8
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Payment service issue impacting SMS, MMS, Lookup APIs for the prepaid accounts. | Major | 5.0 h | resolved | 02-02 | |
| Intermittent Call Failure on Zentrunk Service | Major | 2.0 h | resolved | 02-10 |
Other incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Elevated errors on Plivo Console, Messaging and Phone Numbers Service | Minor | 8.5 h | resolved | 02-02 | |
| Delays in processing long code requests under 10DLC : United States | Minor | 26 h | resolved | 02-06 | |
| Delivery delay on inbound and outbound MMS towards the US phone numbers | Minor | 20 h | resolved | 02-13 | |
| Delivery delay on inbound and outbound MMS towards the US phone numbers | Minor | 1.5 h | resolved | 02-14 | |
| Delivery delay on inbound/outbound SMS towards the US phone numbers : T-Mobile | Minor | 36 h | resolved | 02-14 | |
| Delivery delay on Outbound SMS towards the France and South Korea phone numbers. | Minor | 39 h | resolved | 02-14 | |
| Delivery delay on inbound/outbound Toll-free SMS towards the US phone numbers : AT&T | Minor | 3.3 h | resolved | 02-17 | |
| Delivery delay on inbound/outbound Toll-free SMS towards the US phone numbers : AT&T | Minor | 1.9 h | resolved | 02-20 |
Maintenance 14
Show scheduled maintenance
- [Scheduled] Maintenance on Plivo Console
- [Scheduled] Maintenance on Plivo Database
- [Scheduled] Maintenance on Plivo Database
- [Scheduled] Scheduled Maintenance : Service degradation on Voice Calls in India region
- [Scheduled] Scheduled Maintenance : Service degradation on Voice Calls in India region
- [Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US phone numbers
- [Scheduled] Maintenance on Plivo Database
- [Scheduled] Scheduled Maintenance : Service degradation on Voice Calls in Singapore region
- [Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers
- [Scheduled] Maintenance on Plivo Database
- [Scheduled] Maintenance on Plivo Redis Cluster
- [Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers
- [Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US and Canada phone numbers
- [Scheduled] Maintenance on Plivo Database
Cite this
Plivo posted 10 status incidents in February 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Plivo in February 2023
- Vendor
- Plivo
- Date
- URL
- https://rewindex.com/company/plivo/2023/02