# Plivo in February 2023: incidents, uptime and changes > Plivo in February 2023: 10 incidents on its status page (2 major or critical), 98.96% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages. Canonical: https://rewindex.com/company/plivo/2023/02 Last updated: 2023-03-01T00:00:00Z - Incidents posted: 10 (major/critical: 2) · Maintenance: 14 - By vendor impact label: major 2, minor 8 - Uptime (vendor-reported): 98.96% free of major/critical incidents, 82.89% free of any incident; outage time 6 h 58 min, incident time 4.8 days - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [January 2023](https://rewindex.com/company/plivo/2023/01.md) · Next: [March 2023](https://rewindex.com/company/plivo/2023/03.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Payment service issue impacting SMS, MMS, Lookup APIs for the prepaid accounts.](https://rewindex.com/company/plivo/incidents/kpztqc9pv817.md) | major | 2023-02-02 12:49 UTC | 2023-02-02 17:46 UTC | 5.0 h | resolved | | [Intermittent Call Failure on Zentrunk Service](https://rewindex.com/company/plivo/incidents/n2dxs0y68h7f.md) | major | 2023-02-10 20:42 UTC | 2023-02-10 22:43 UTC | 2.0 h | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Elevated errors on Plivo Console, Messaging and Phone Numbers Service](https://rewindex.com/company/plivo/incidents/nxqvy2f5wg59.md) | minor | 2023-02-02 09:17 UTC | 2023-02-02 17:46 UTC | 8.5 h | resolved | | [Payment service issue impacting SMS, MMS, Lookup APIs for the prepaid accounts.](https://rewindex.com/company/plivo/incidents/kpztqc9pv817.md) | major | 2023-02-02 12:49 UTC | 2023-02-02 17:46 UTC | 5.0 h | resolved | | [Delays in processing long code requests under 10DLC : United States](https://rewindex.com/company/plivo/incidents/2hkn64hpmmhk.md) | minor | 2023-02-06 15:27 UTC | 2023-02-07 17:25 UTC | 26 h | resolved | | [Intermittent Call Failure on Zentrunk Service](https://rewindex.com/company/plivo/incidents/n2dxs0y68h7f.md) | major | 2023-02-10 20:42 UTC | 2023-02-10 22:43 UTC | 2.0 h | resolved | | [Delivery delay on inbound and outbound MMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/4r4mfbtj46wr.md) | minor | 2023-02-13 01:05 UTC | 2023-02-13 20:52 UTC | 20 h | resolved | | [Delivery delay on inbound and outbound MMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/hkxkkxtq8lpp.md) | minor | 2023-02-14 01:04 UTC | 2023-02-14 02:36 UTC | 1.5 h | resolved | | [Delivery delay on inbound/outbound SMS towards the US phone numbers : T-Mobile](https://rewindex.com/company/plivo/incidents/bw0pz26l6lcn.md) | minor | 2023-02-14 05:04 UTC | 2023-02-15 16:45 UTC | 36 h | resolved | | [Delivery delay on Outbound SMS towards the France and South Korea phone numbers.](https://rewindex.com/company/plivo/incidents/c0qhlnmsfv25.md) | minor | 2023-02-14 18:03 UTC | 2023-02-16 09:03 UTC | 39 h | resolved | | [Delivery delay on inbound/outbound Toll-free SMS towards the US phone numbers : AT&T](https://rewindex.com/company/plivo/incidents/dzpmgxvxf1fp.md) | minor | 2023-02-17 18:43 UTC | 2023-02-17 21:59 UTC | 3.3 h | resolved | | [Delivery delay on inbound/outbound Toll-free SMS towards the US phone numbers : AT&T](https://rewindex.com/company/plivo/incidents/7r61vvhn6b9l.md) | minor | 2023-02-20 17:52 UTC | 2023-02-20 19:47 UTC | 1.9 h | resolved | ## Maintenance | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [\[Scheduled\] Maintenance on Plivo Console](https://rewindex.com/company/plivo/incidents/4s3sdr9l4try.md) | maintenance | 2023-02-01 05:30 UTC | 2023-02-01 06:30 UTC | 1.0 h | resolved | | [\[Scheduled\] Maintenance on Plivo Database](https://rewindex.com/company/plivo/incidents/djc0y874nzry.md) | maintenance | 2023-02-04 03:30 UTC | 2023-02-04 04:31 UTC | 1.0 h | resolved | | [\[Scheduled\] Maintenance on Plivo Database](https://rewindex.com/company/plivo/incidents/0yfr4w2mnntl.md) | maintenance | 2023-02-05 03:32 UTC | 2023-02-05 05:01 UTC | 1.5 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Voice Calls in India region](https://rewindex.com/company/plivo/incidents/yqg9bx1w2bcx.md) | maintenance | 2023-02-07 09:30 UTC | 2023-02-07 12:30 UTC | 3.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Voice Calls in India region](https://rewindex.com/company/plivo/incidents/rjxkj39l8p6h.md) | maintenance | 2023-02-07 13:03 UTC | 2023-02-07 13:42 UTC | 39 min | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/63l9ym2vqvcw.md) | maintenance | 2023-02-09 10:00 UTC | 2023-02-09 16:00 UTC | 6.0 h | resolved | | [\[Scheduled\] Maintenance on Plivo Database](https://rewindex.com/company/plivo/incidents/72n8ppkq34rr.md) | maintenance | 2023-02-12 05:01 UTC | 2023-02-12 07:01 UTC | 2.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Voice Calls in Singapore region](https://rewindex.com/company/plivo/incidents/4kx3qs4cx9gc.md) | maintenance | 2023-02-13 18:00 UTC | 2023-02-13 23:00 UTC | 5.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/dqvfd0yjmsvf.md) | maintenance | 2023-02-16 04:00 UTC | 2023-02-16 08:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Maintenance on Plivo Database](https://rewindex.com/company/plivo/incidents/p0lwhmtp62x2.md) | maintenance | 2023-02-18 03:30 UTC | 2023-02-18 04:30 UTC | 1.0 h | resolved | | [\[Scheduled\] Maintenance on Plivo Redis Cluster](https://rewindex.com/company/plivo/incidents/qw7696l21g1w.md) | maintenance | 2023-02-19 06:15 UTC | 2023-02-19 10:32 UTC | 4.3 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/zht0pssrh6cf.md) | maintenance | 2023-02-23 04:00 UTC | 2023-02-23 08:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/500thf5bm3g4.md) | maintenance | 2023-02-24 03:00 UTC | 2023-02-24 15:00 UTC | 12 h | resolved | | [\[Scheduled\] Maintenance on Plivo Database](https://rewindex.com/company/plivo/incidents/s1rfm7wlmbrv.md) | maintenance | 2023-02-26 05:30 UTC | 2023-02-26 06:31 UTC | 1.0 h | resolved | ## Cite this Plivo posted 10 status incidents in February 2023 (2 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/plivo/2023/02 - Citation: Plivo, “Plivo in February 2023” (2023-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2023/02 (CC BY 4.0). - Markdown link: `[Plivo: Plivo in February 2023 (2023-02-01)](https://rewindex.com/company/plivo/2023/02)` --- Canonical: https://rewindex.com/company/plivo/2023/02 · Markdown: https://rewindex.com/company/plivo/2023/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:25:44.286Z