Companies / BigCommerce / incidents
BigCommerce: Increased wait times for support
Impact: criticalStatus: resolvedStarted Resolved (3 d)1 updateSource: status.bigcommerce.com (opens in new tab)
Timeline of updates
- resolved
We are no longer experiencing outages from inclement weather. Wait times for our phone and chat queues have returned to normal. Please expect a short delay as we work through the web cases submitted during the last few days. Thank you for your understanding as we worked toward ensuring the safety and well being of our teams!
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab). BigCommerce profile · Recent BigCommerce incidents · Markdown · JSON