rewindex

CompaniesTwilioIncidents

Twilio: Potential Issue with High web Socket Count on Flex Edge Services Causing Multiple 500 Failures

MinorStatus: resolvedStarted Resolved (2.0 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We are still experiencing an issue with high web socket count on Flex Edge services causing multiple 500 failures, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/zvn36fs3npth (opens in new tab)

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-02-17 12:32 UTC, resolved after 2.0 h, 1 update(s).

Title
Potential Issue with High web Socket Count on Flex Edge Services Causing Multiple 500 Failures
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/6qbh9vr54f8p

Twilio profileRecent Twilio incidentsAll outages on February 17, 2023Twilio in February 2023MarkdownJSON