# Twilio: Potential Issue with High web Socket Count on  Flex Edge Services Causing Multiple 500 Failures

> Twilio status incident “Potential Issue with High web Socket Count on Flex Edge Services Causing Multiple 500 Failures” on 2023-02-17: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/6qbh9vr54f8p
Last updated: 2023-02-17T14:34:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-02-17 12:32 UTC · Resolved: 2023-02-17 14:34 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/6qbh9vr54f8p](https://status.twilio.com/incidents/6qbh9vr54f8p)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-02-17 14:34 UTC: We are still experiencing an issue with high web socket count on Flex Edge services causing multiple 500 failures, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/zvn36fs3npth

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-02-17 12:32 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/6qbh9vr54f8p
- Citation: Twilio, “Potential Issue with High web Socket Count on  Flex Edge Services Causing Multiple 500 Failures” (2023-02-17 12:32 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/6qbh9vr54f8p (CC BY 4.0).
- Markdown link: `[Twilio: Potential Issue with High web Socket Count on  Flex Edge Services Causing Multiple 500 Failures (2023-02-17)](https://rewindex.com/company/twilio/incidents/6qbh9vr54f8p)`


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Canonical: https://rewindex.com/company/twilio/incidents/6qbh9vr54f8p · Markdown: https://rewindex.com/company/twilio/incidents/6qbh9vr54f8p.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/6qbh9vr54f8p · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:39:06.388Z