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CompaniesTwilioMonthly reportsMarch 2023

Twilio in March 2023: incidents, uptime and changes

158incidents posted
1labelled major or critical
99.58%free of major/critical
10.78%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 5 min, incident time 27.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 136 · No impact listed 21

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Flex Insights not Loading for Some CustomersMajor3.1 hresolved03-17

Other incidents 157

IncidentImpactStartedDurationStatusDay
SMS Delivery Failures To Telecom Egypt From Pre-registered Alphanumeric Sender IDsMinor2.9 hresolved03-01
Intermittent Issues for Available Inventory, Active Phone Numbers, and Hosted SMS Service in Console and APINo impact listed0 minresolved03-01
SMS Delivery Delays and Failures to Telenor Network in PakistanMinor4.9 hresolved03-01
SMS Delivery Delays to Moov Network in Ivory CoastMinor13 hresolved03-01
Messages in Chinese Can Not be Sent to Counties Different Than ChinaNo impact listed0 minresolved03-01
SMS Delivery Delays to Tigo Network in El SalvadorMinor12 hresolved03-02
SMS Delivery Delays to Vodacom Network in MozambiqueMinor2.7 hresolved03-02
Reporting Delays For Super SIM Connection Events and Usage RecordsMinor3.5 hresolved03-02
Inbound Call Failures To Subset of Nigeria NumbersMinor30 minresolved03-02
Adyen Voice <Pay> Provider for Debit Payments or Token Experiencing DelaysMinor13 minresolved03-02
SMS Delivery Delays to TNM Network in MalawiMinor26 hresolved03-02
SMS Delivery Delays to Mauritel Mobiles Network in MauritaniaMinor7.8 hresolved03-03
SMS Delivery Failure To Orange Network In MaliMinor2.8 hresolved03-03
SMS Delivery Delay and Failure To Ucom Network In ArmeniaMinor2.5 hresolved03-03
SMS Delivery Delays to Sudani One Network in SudanMinor3 dresolved03-03
MMS Delivery Delays to Verizon in the US From a Subset of Twilio ShortcodesMinor4.6 hresolved03-03
SMS/MMS Delivery Delays to Carriers in the US and CanadaNo impact listed0 minresolved03-03
SMS Delivery Delays to Multiple Networks in Brazil from Shortcode and Preregistered Sender IDsMinor2.8 hresolved03-04
SMS Delivery Delays From Toll-free Numbers to Rogers Network and Shortcodes to All Networks in CanadaMinor4.6 hresolved03-04
SMS Delivery Delays to C-Spire Network in the US From Short Codes and Toll-free NumbersMinor14 hresolved03-04
SMS Delivery Delay To Moov Ivory CoastMinor4.4 hresolved03-05
Degradation of Programmable Voice Service in IE1 RegionMinor1.3 hresolved03-06
SMS Delivery Delays to Multiple Networks in BrazilMinor4.7 hresolved03-06
Bulk Export API Queue Showing Extended/Long Completion TimesMinor1.5 hresolved03-06
Twilio Has Detected Issues for Customer Integrations with Adyen <Pay> platformMinor28 minresolved03-06
Inbound SMS Delivery Failure to Twilio Phone Numbers in MexicoMinor13 hresolved03-07
Elevated Latency and Error Rate in the Conversations APIMinor1.2 hresolved03-07
SMS Delivery Delays to CTBC cellphone in Brazil from shortcode and preregistered sender IDSMinor4.2 hresolved03-07
Elevated Rate Errors on Lookup Line Type Intelligence PackageNo impact listed0 minresolved03-07
On Call Engineers are InvestigatingNo impact listed1.5 hresolved03-07
Elevated 500 responses on POST to /CallsNo impact listed0 minresolved03-07
SMS Delivery Delays From and To All Networks In South Africa Over A Subset of Domestic LongcodesMinor8.4 hresolved03-08
Customers Invoice sections incorrectly refer to [ROOT PRICE]No impact listed0 minresolved03-08
WhatsApp Onboarding IssuesMinor1.2 hresolved03-08
SMS Delivery Delays to BTC Network in BahamasMinor3.1 hresolved03-08
SMS Delivery Delays to Moov Network in Ivory CoastMinor16 hresolved03-08
SMS Delivery Delays to Tribe Mobile Network In ChileMinor10 hresolved03-08
SMS Delivery Receipt Delays to Digicel Network Papua New GuineaMinor4.5 hresolved03-09
Inbound Message Delivery Delays to a Subset of Twilio Numbers in AustraliaMinor3.7 hresolved03-09
SMS Delivery Receipt Delays to Virgin Mobile Network In ChileMinor6 dresolved03-09
SMS Delivery Delays to Beeline network in Kazakhstan.Minor1.6 hresolved03-09
Issue with Auto-recharge Triggers Firing Off Incorrectly.Minor2.0 hresolved03-09
SMS Delivery Delays to Zain networkMinor4.1 hresolved03-10
SMS Delivery Delays to Comoros HURI-SNPT NetworkMinor3 dresolved03-11
Inbound Call Failures to a Subset of Twilio's Israel Phone NumbersMinor4.7 hresolved03-11
Verify Delivery Failures with SMS MessagesMinor1.6 hresolved03-11
WhatsApp Messages Were DelayedNo impact listed32 minresolved03-12
SMS Delivery Delays to Zain Network in SudanMinor2 dresolved03-12
SMS Delivery Delays to Beeline Network in ArmeniaMinor7.4 hresolved03-12
SMS Delivery Delays to Multiple US NetworksMinor7.3 hresolved03-13
SMS Delivery Delay to Mobilink and Warid Network in PakistanMinor3.2 hresolved03-13
Automated Alert: Minimal Customer ImpactMinor25 minresolved03-13
Studio Workflows Not Progressing as ExpectedNo impact listed0 minresolved03-13
Inbound Message Delivery Failure To A Subset Of Twilio's Denmark Phone NumbersMinor9 dresolved03-13
SMS Delivery Delays to Yemen Mobile Network in YemenMinor19 hresolved03-14
SMS Delivery Delays to MTN IranCell NetworkMinor13 hresolved03-14
SMS Delivery Failures to Uzbekistan UzMobile NetworkMinor20 hresolved03-14
MMS & SMS Delivery Delays to US Cellular Network in USAMinor2.5 hresolved03-14
SMS Delivery Delays to Beeline Kyrgyzstan NetworkMinor4.0 hresolved03-14
Programmable Messaging Errors for US A2P Provisioned 10 DLC NumbersMinor34 hresolved03-14
Twilio Port Away ErrorsMinor4.2 hresolved03-14
Sms Delivery Delays to Moov Network in Ivory CoastMinor7.8 hresolved03-14
SMS Delivery Delays to Orange Network in FranceMinor3.8 hresolved03-15
SMS Delivery Failures to B-Mobile Network BhutanMinor4.7 hresolved03-15
SMS Delivery Delays to US Cellular Network in the US over Toll Free numberMinor7 minresolved03-15
Super SIM Network Connectivity IssuesMinor2.4 hresolved03-16
SMS Delivery Delays to Viettel Network in VietnamMinor3.2 hresolved03-16
On Call Engineers are InvestigatingMinor10 minresolved03-16
Delays in Voice Transcriptions with VoiceBaseNo impact listed0 minresolved03-16
Issues With New Customers Changing Currency from USDMinor49 minresolved03-16
High Service Latency Issues for Customer Integrations with Adyen <pay> PlatformMinor1.5 hresolved03-16
Customers Unable to Access Regional API KeysMinor1.8 hresolved03-16
Elevated Error Rate and Latency with Adyen Payment ProcessingMinor1.1 hresolved03-16
SMS Delivery Delays to Multiple Networks in ArmeniaMinor4.4 hresolved03-17
SMS Delivery Delays to Sudani Network in Sudan From Pre-Registered Sender IDMinor2.8 hresolved03-17
SMS Delivery Failure to 2degrees Network in New ZealandMinor4.8 hresolved03-17
SMS Delivery Delays to Oman Mobile NetworkMinor7.4 hresolved03-17
SMS Delivery Delays And Failures to Globe Network in PhilippinesMinor3.6 hresolved03-17
Video Recording Compositions Staled in Enqueued StatusNo impact listed54 minresolved03-17
SMS Delivery Delays to Moov Network in Ivory CoastMinor33 hresolved03-17
SMS Delivery Delays to Orange Network in CameroonMinor5.0 hresolved03-18
SMS Delivery Delays to Orange Network in CameroonMinor2 dresolved03-18
SMS Delivery Delays and Failures to Globe Network In PhilippinesMinor2.8 hresolved03-18
SMS Delivery Failures to Uzbekistan UzMobile NetworkMinor4.7 hresolved03-18
SMS Delivery Delay To Orange Network Burkina FasoMinor3.0 hresolved03-18
SMS Delivery Delays to Altice Network in the US From Short CodesMinor21 hresolved03-18
SMS Delivery Delays to H3G Network in IndonesiaMinor5.9 hresolved03-19
SMS Delivery Delays to Bharti Airtel and Jio in IndiaMinor12 minresolved03-19
Error 53113 “Room Exists” When Creating Video Rooms via APIMinor4 dresolved03-19
SMS Delivery Delays to Ooredoo network in MaldivesMinor13 hresolved03-19
On Call Engineers are Investigating a Potential Auth IssueNo impact listed18 minresolved03-20
SMS Delivery Delays to T-Mobile CzechiaMinor2.9 hresolved03-20
SMS Delivery Delays to Bangalink in BangladeshMinor8.1 hresolved03-20
SMS Delivery Delays To and From a Subset of Twilio Israel NumbersMinor26 hresolved03-20
SMS Delivery Failures To India, Punjab For Bharti Airtel, Jio, BSNL, Idea NetworksMinor6.9 hresolved03-21
SMS Delivery Delays To Venezuela Movilnet NetworkMinor8.9 hresolved03-21
SMS Delivery Delays to Meteor Network in IrelandMinor10 hresolved03-21
SMS Delivery Delays to Yettel Network in Serbia From Pre-Registered Sender IDsMinor3.0 hresolved03-21
SMS Delivery Delays to Telus Mobility and Rogers Wireless Networks in Canada Using Toll-Free NumbersMinor3.3 hresolved03-21
SMS and MMS Delivery Delays to T-Mobile USMinor7.0 hresolved03-21
Twilio Verify SMS Delivery Delays to AustraliaNo impact listed46 minresolved03-22
SMS Delivery Failures on Tim NetworkMinor6.5 hresolved03-22
SMS Delivery Failures To AustraliaMinor2.5 hresolved03-22
Requests to AvailablePhoneNumbers Endpoint Are FailingMinor2.2 hresolved03-22
SMS Delivery Delays to Pakistan Telenor Network in PakistanMinor6.9 hresolved03-22
Twilio Video Compositions Latency and 5XX ErrorsNo impact listed0 minresolved03-22
SMS Delivery Delays to Cameroon Orange NetworkMinor8.9 hresolved03-22
Automated Alert: Minimal Customer ImpactNo impact listed38 minresolved03-22
SMS Delivery Delays to All Networks in Brazil From Short Codes and Pre-Registered Sender IDsMinor2.9 hresolved03-22
Issues With New WhatsApp Senders CreationMinor4.7 hresolved03-22
SMS Delivery Report Delays to Chunghwa Network in TaiwanMinor27 hresolved03-23
SMS Delivery Delays to Vodafone Network in GhanaMinor6.3 hresolved03-23
SMS Delivery Delays To Vietnam For Viettel NetworkMinor2.6 hresolved03-23
SMS Delivery Delays To Switzerland For Salt NetworkMinor16 hresolved03-23
SMS Delivery Delays To and From All Networks in South Africa Over a Subset of Domestic Long Code NumbersMinor5.0 hresolved03-24
SMS Delivery Delay and Failure to Airtel Network in NigeriaMinor2.9 hresolved03-24
TaskRouter Is Not Cancelling TasksMinor18 hresolved03-24
On Call Engineers are Investigating a Potential Issue with Twilio.comNo impact listed13 minresolved03-24
SMS Delivery Delays to Claro EcuadorMinor4.1 hresolved03-25
SMS Delivery Delays to MPT Network in MyanmarMinor3.8 hresolved03-26
SMS Delivery Delay to Malitel Network in MaliMinor12 hresolved03-26
SMS Delivery Delays and Failure to Safaricom Network in KenyaMinor7.5 hresolved03-27
SMS Delivery Failure to PNCC Network in PalauMinor8.9 hresolved03-27
SMS Delivery Delays to Babilon-M Network in TajikistanMinor13 hresolved03-27
SMS Delivery Failures to Bee Mobile and Telikom Network in Papua New GuineaMinor8.2 hresolved03-27
Elevated Latency From Conversations APIMinor16 minresolved03-27
SMS Delivery Delays to Etisalat Network in EgyptMinor8.7 hresolved03-27
SMS Delivery delays over the network Dhiraagu in MaldivesNo impact listed0 minresolved03-27
SMS Delivery delays over the network Dhiraagu in MaldivesMinor3.5 hresolved03-27
SMS Delivery Delays to AWCC Network in AfghanistanMinor8.9 hresolved03-27
SMS Delivery Delays to Iraq Asia Cell NetworkMinor2.7 hresolved03-27
SMS Delivery Delays to Tunisie Telecom and Ooredoo Network in TunisiaMinor9.1 hresolved03-27
SMS Delivery Delays and Failure to Evatis Network in DjiboutiMinor7.9 hresolved03-27
Elevated Errors and Request Latencies From the Twilio Conversations, Programmable Chat APIs and FlexMinor2.1 hresolved03-27
SMS Delivery Delays to 9mobile Network in NigeriaMinor8.6 hresolved03-27
Call Failures for a Subset of US Twilio Phone NumbersMinor4.8 hresolved03-27
SMS Delivery Report Delays to the Chunghwa Network in TaiwanMinor3 dresolved03-28
SMS Delivery Delays to Ooredoo network, TunisiaMinor16 hresolved03-28
MMS Delivery Delays Towards Verizon Network in the USMinor2.9 hresolved03-28
Twilio Group Rooms - Degraded ServicesNo impact listed0 minresolved03-28
Automated Alert: No Customer ImpactNo impact listed17 minresolved03-28
SMS Delivery Delays to 2degrees Network in New ZealandMinor9.0 hresolved03-28
SMS Delivery Delays to Multiple Networks in BrazilNo impact listed0 minresolved03-28
SMS Delivery Delays to Orange Network in EgyptMinor3.7 hresolved03-28
Toll Free SMS Delivery Delays to US CellularMinor1.4 hresolved03-29
SMS Delivery Delays to Cellular Corp NetworkMinor4.4 hresolved03-29
SMS Delivery Failures to Israel Cellcom and Pelephone - for Ported NumbersMinor2.8 hresolved03-29
Voice Insight ErrorsMinor2.9 hresolved03-29
Inbound MMS Delivery Failures To A Subset Of Twilio US Short Code Phone NumbersMinor3.1 hresolved03-29
SMS Delivery Delays to MTN Network in Ivory CoastMinor3.1 hresolved03-29
Inbound Calls From AT&T Wireless to Twilio Toll-Free Numbers are FailingMinor18 hresolved03-30
Unable to Attach Files to Tickets via Twilio ConsoleMinor2.5 hresolved03-30
Inbound Call Failures to Twilio Jamaica Phone NumbersMinor6.6 hresolved03-30
On Call Engineers are Investigating an issue with Twilio Console Active Numbers Page Messaging Service ValueNo impact listed49 minresolved03-30
Connectivity Issue Causing Reduced Amount of SignalingMinor8.0 hresolved03-30
Inbound Call Failures to Twilio Jamaica Phone NumbersMinor45 hresolved03-30
API Request Issue in Getting A2P 10DLC Campaign Registration ListMinor3.3 hresolved03-31

Maintenance 108

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Twilio posted 158 status incidents in March 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in March 2023
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2023/03

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