Twilio: Unable to Attach Files to Tickets via Twilio Console
Timeline of updates
- resolved
We have fully investigated the issue with support ticket file uploads in response to customer reports, and it was determined that the ticket file attachment system is working as designed. There is no noticeable customer impact. Twilio Console is operating normally at this time. All systems are operational.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2023-03-30 11:54 UTC, resolved after 2.5 h, 1 update(s).
- Title
- Unable to Attach Files to Tickets via Twilio Console
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/jdqjy9sqs9y7
Twilio profileRecent Twilio incidentsAll outages on March 30, 2023Twilio in March 2023MarkdownJSON