Outages by dayMarch 28, 2023

Outages on March 28, 2023

UTC day 2023-03-28 (Mar 28, 2023, 00:00 to Mar 28, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

45incidents started

7labelled major or critical

20vendors with a new incident

9still open from earlier days

By vendor label: Critical 2 · Major 5 · Minor 31 · No impact listed 7 · 24 maintenance

Incidents started this day 45

Vendor	Incident	Impact	Started	Resolved	Status
LiveKit	Message Bus Down	Critical	05:52	06:16 (24 min)	resolved
Brex	Dashboard Login Availability	Critical	16:32	17:33 (1.0 h)	resolved
Iterable	Reports of issues with logging through SSO	Major	10:55	15:56 (5.0 h)	resolved
Sinch	Service Degradation - Dashboard	Major	11:31	13:44 (2.2 h)	resolved
Scaleway	TEST	Major	14:22	17:54 (3.5 h)	resolved
Hex	Intermittent platform access issues	Major	18:39	19:37 (58 min)	resolved
Courier	Message Status Delays	Major	22:22	23:27 (1.1 h)	resolved
Akamai	Portal Applications Availability	Minor	04:04	07:04 (3.0 h)	resolved
Twilio	SMS Delivery Report Delays to the Chunghwa Network in Taiwan	Minor	04:50	Mar 31, 2023, 08:32 (3 d)	resolved
Grafana Cloud	Elevated error rate impacting Hosted Grafana in AWS US East - prod-us-east-0	Minor	06:13	11:12 (5.0 h)	resolved
Scaleway	[WEBHOSTING] FTP issues on webhosting classic	Minor	07:17	09:40 (2.4 h)	resolved
Twilio	SMS Delivery Delays to Ooredoo network, Tunisia	Minor	09:55	Mar 29, 2023, 01:51 (16 h)	resolved
Grafana Cloud	Experiencing issues with instances loading in prod-eu-west-2	Minor	11:16	12:50 (1.6 h)	resolved
Sinch	Delivery Issue Tunisia - Ooredoo	Minor	12:17	Mar 29, 2023, 05:56 (18 h)	resolved
Vonage	Tunisia SMS - Delivery degradation towards Ooredoo network	Minor	12:22	Mar 29, 2023, 00:13 (12 h)	resolved
Scaleway	[SAN] RPN SAN-DC2-HDD-14 is unreachable	Minor	12:47	17:56 (5.2 h)	resolved
Vonage	10 DLC Service Issue	Minor	13:24	15:36 (2.2 h)	resolved
Scaleway	[SERVERLESS] Disruption of service in Pl-WAW	Minor	14:35	17:01 (2.4 h)	resolved
Elastic Cloud	AWS Marketplace Signup Issues	Minor	14:40	Mar 31, 2023, 04:46 (3 d)	resolved
Twilio	MMS Delivery Delays Towards Verizon Network in the US	Minor	14:42	17:35 (2.9 h)	resolved
Vonage	SMS API - 10DLC SMS Traffic	Minor	14:54	16:29 (1.6 h)	resolved
Monday.com	Connectivity Issues across accounts and devices	Minor	15:09	15:36 (27 min)	resolved
GitHub Copilot	Incident with Actions	Minor	15:45	17:07 (1.4 h)	resolved
GitHub	Incident with Actions	Minor	15:45	17:07 (1.4 h)	resolved
Bitrise	Issues with creating a new account	Minor	17:00	17:42 (42 min)	resolved
Bandwidth	Dashboard History Error	Minor	17:50	20:42 (2.9 h)	resolved
Heap	Some chart emails are not being sent -- Investigating	Minor	17:59	Mar 29, 2023, 15:50 (22 h)	resolved
Akamai	Log Delivery Service issues	Minor	18:15	20:47 (2.5 h)	resolved
Sinch	Service Degradation - Dashboard	Minor	19:03	Mar 29, 2023, 01:07 (6.1 h)	resolved
Twilio	SMS Delivery Delays to 2degrees Network in New Zealand	Minor	19:03	Mar 29, 2023, 04:05 (9.0 h)	resolved
Vonage	Potential disruptions with WhatsApp On-Premise API	Minor	19:35	Mar 29, 2023, 13:51 (18 h)	resolved
Hex	Performance degradation in projects	Minor	19:40	20:06 (26 min)	resolved
Sinch	Delivery Issue New Zealand - 2Degrees	Minor	19:50	Mar 29, 2023, 02:34 (6.7 h)	resolved
Mux	Delay in data in Monitoring Dashboards	Minor	22:42	Mar 29, 2023, 00:20 (1.6 h)	resolved
Heap	Appcues Segment Sync Latency	Minor	22:58	Mar 29, 2023, 00:09 (1.2 h)	resolved
Sinch	Delivery Issue Egypt - Orange	Minor	22:59	Mar 29, 2023, 06:02 (7.0 h)	resolved
Vonage	Egypt SMS - Delivery degradation towards Orange Network	Minor	23:15	Mar 29, 2023, 00:21 (1.1 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in Egypt	Minor	23:19	Mar 29, 2023, 03:03 (3.7 h)	resolved
MongoDB Atlas	MongoDB Atlas Serverless: Connection errors in GCP us-central1	No impact listed	02:00	02:00 (0 min)	resolved
Bandwidth	Hong Kong PoP Incident	No impact listed	12:30	12:30 (0 min)	resolved
Twilio	Twilio Group Rooms - Degraded Services	No impact listed	14:59	14:59 (0 min)	resolved
Grafana Cloud	prod-us-central-0 Cluster Issues	No impact listed	17:47	19:14 (1.4 h)	resolved
Vonage	Archiving Service Issue with Video API in Asia Pacific Region	No impact listed	17:59	17:59 (0 min)	resolved
Twilio	Automated Alert: No Customer Impact	No impact listed	18:06	18:23 (17 min)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Brazil	No impact listed	19:50	19:50 (0 min)	resolved

Still open from earlier days 9

Vendor	Incident	Impact	Started	Resolved	Status
MessageBird (Bird)	Drop in delivery rates towards Singapore and India	Minor	Mar 27, 2023, 07:45	07:46 (24 h)	resolved
Sinch	Delivery Issue Mongolia - Unitel and Mobicom	Minor	Mar 27, 2023, 11:27	01:15 (14 h)	resolved
Sinch	Delivery Issue Tunisia - Ooredoo	Minor	Mar 27, 2023, 11:37	01:09 (14 h)	resolved
PyPI (Python Infrastructure)	Uploads are failing intermittently	Minor	Mar 27, 2023, 14:34	13:59 (23 h)	resolved
Twilio	SMS Delivery Delays to 9mobile Network in Nigeria	Minor	Mar 27, 2023, 18:11	02:44 (8.6 h)	resolved
Twilio	Call Failures for a Subset of US Twilio Phone Numbers	Minor	Mar 27, 2023, 20:08	00:55 (4.8 h)	resolved
Sinch	Delivery Issue Dominican Republic - Claro	Minor	Mar 27, 2023, 21:28	01:04 (3.6 h)	resolved
Vonage	Dominican Republic SMS - Delivery Degradation towards Claro network	Minor	Mar 27, 2023, 21:55	00:20 (2.4 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \|\| TT# MNOC-46883	No impact listed	Mar 27, 2023, 17:45	00:05 (6.3 h)	resolved

Maintenance 24

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - 338 - Bloomington, IN	Maintenance	01:00	10:00 (9.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Enterprise Messaging & Operator Services \| Application Maintenance \| PCR Number# PCRSDI-10380	Maintenance	03:58	04:00 (2 min)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration requests : US	Maintenance	04:00	11:30 (7.5 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:00	11:00 (7.0 h)	resolved
Twilio	[Scheduled] Voice Carrier Partner Maintenance	Maintenance	05:00	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-10386	Maintenance	06:00	08:51 (2.9 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Twilio	[Scheduled] US SMS Carriers Maintenance - Small US Carriers	Maintenance	09:00	11:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	09:00	11:00 (2.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - US	Maintenance	10:00	11:00 (1.0 h)	resolved
Vonage	[Scheduled] Planned maintenance for the WhatsApp Channel (28 March 2023)	Maintenance	10:00	17:00 (7.0 h)	resolved
Grafana Cloud	[Scheduled] Grafana migration will result in momentary downtime for instances in AWS US East - prod-us-east-2	Maintenance	10:00	11:00 (1.0 h)	resolved
Sinch	[Scheduled] DI Authentication 365, DI Live Link 365 & DI RMS 365 \| Enterprise Messaging \| Network Maintenance \| PCR Number # PCRSDI-10367	Maintenance	15:00	15:37 (37 min)	resolved
Twilio	[Scheduled] Indonesia SMS carrier maintenance - XL Axiata	Maintenance	15:00	20:00 (5.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Planned maintenance affecting XL	Maintenance	15:00	20:00 (5.0 h)	resolved
Segment	[Scheduled] Scheduled maintenance on data processing pipeline	Maintenance	15:00	19:00 (4.0 h)	resolved
Sinch	[Scheduled] DI E-Mail 365 services \| TLS certificate renewal \| PCR Number # PCRSDI-10385	Maintenance	15:30	15:37 (7 min)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS	Maintenance	21:00	Mar 29, 2023, 01:01 (4.0 h)	resolved
Teleport	[Scheduled] Teleport Cloud System Maintenance	Maintenance	21:00	22:00 (1.0 h)	resolved
Sinch	[Scheduled] DI MMX 365 \| Operator Services \| Traffic migration \| PCR Number # PCRSDI-10359	Maintenance	21:00	Mar 29, 2023, 01:01 (4.0 h)	resolved
Grafana Cloud	[Scheduled] Grafana migration will result in momentary downtime for instances in AWS Germany - prod-eu-west-4	Maintenance	21:00	22:00 (1.0 h)	resolved
Vonage	[Scheduled] United Kingdom SMS - Planned maintenance affecting O2	Maintenance	22:01	Mar 29, 2023, 03:00 (5.0 h)	resolved
Sinch	[Scheduled] O2 - UK has scheduled a maintenance.	Maintenance	23:00	Mar 29, 2023, 06:00 (7.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: LiveKit, Brex, Iterable, Sinch, Scaleway, Hex, Courier, Akamai, Twilio, Grafana Cloud, Vonage, Elastic Cloud.

Cite this

45 vendor-reported incidents started on 2023-03-28 (UTC) across 20 vendors, 7 labelled major or critical by the vendor.

Title: Outages on March 28, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-03-28 00:00 UTC
URL: https://rewindex.com/outages/2023-03-28

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