rewindex

CompaniesSinchMonthly reportsMarch 2023

Sinch in March 2023: incidents, uptime and changes

90incidents posted
1labelled major or critical
99.70%free of major/critical
42.58%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 13 min, incident time 17.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 66 · No impact listed 23

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Service Degradation - DashboardMajor2.2 hresolved03-28

Other incidents 89

IncidentImpactStartedDurationStatusDay
Support@sinch.com IssuesMinor13 hresolved03-01
Delivery Issue Australia - OptusMinor8.0 hresolved03-01
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46267No impact listed14 hresolved03-01
Delivery Issue Canada - VideotronMinor3.0 hresolved03-02
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages || TT# MNOC-46292No impact listed6.7 hresolved03-02
Delivery Issue France - BouyguesMinor43 minresolved03-03
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46334No impact listed6.7 hresolved03-03
Delivery Issue Jersey - Core Telecom and Jersey TelnetMinor9.8 hresolved03-04
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46356No impact listed11 hresolved03-04
Delivery Issue - Jazz - PakistanMinor1.3 hresolved03-04
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46372No impact listed3.9 hresolved03-05
Service Notification - Dashboard & Portal for VoiceMinor23 minresolved03-06
Delivery Issue - Belgium - BaseMinor3.2 hresolved03-06
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46391No impact listed6.3 hresolved03-06
Delivery Issue - BelgiumMinor6.9 hresolved03-07
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46422No impact listed5.3 hresolved03-07
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46451Minor16 hresolved03-08
Delivery Issue France - LebaraMinor6.2 hresolved03-09
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46498Minor12 hresolved03-09
Delivery Issue Google Voice-USMinor3 dresolved03-10
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages || TT# MNOC-46520Minor15 hresolved03-10
DI SMS 365 | Enterprise Messaging | CMP Portal Inaccessible | TT#MNOC-46546Minor1.1 hresolved03-12
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages || TT# MNOC-46553Minor10 hresolved03-12
DI SMS 365 (SMSx) | Operator Services & Enterprise Messaging | Potential delay in delivery of MO, MT and DLR | TT# MNOC-46558Minor5.8 hresolved03-12
Delivery Issue Pakistan - JazzMinor9.2 hresolved03-13
Site US7 - Brief degradationNo impact listed30 minresolved03-13
Delivery issues - Telia and OneCall NorwayMinor5.5 hresolved03-13
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46577No impact listed6.9 hresolved03-13
Issue with batchID search - Messages search.Minor21 hresolved03-14
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46598No impact listed6.7 hresolved03-14
Delivery Issue France - OrangeMinor7.4 hresolved03-15
Dashboard MFA - Service Degradation - USMinor7.6 hresolved03-15
Delivery issues - Vodafone UKMinor4.0 hresolved03-15
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46632Minor8.3 hresolved03-15
Issue with Dashboard, Analytics - EU1 and EU3Minor14 hresolved03-15
Delivery issues - Vodafone UKMinor47 hresolved03-16
Delivery Issue Bolivia - TigoMinor1.0 hresolved03-16
Delivery Issue New Zealand - VodafoneMinor1.1 hresolved03-16
Dashboard MFA - Service Degradation - USMinor6 dresolved03-16
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46654No impact listed13 hresolved03-16
Delivery Issue New Zealand - 2degreesMinor17 hresolved03-17
Calling Degradation - BrazilMinor9.0 hresolved03-17
Delivery Issue Philippines - Globe TelecomMinor8.2 hresolved03-17
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46687Minor7.9 hresolved03-17
Delivery Issue France - LebaraMinor3.8 hresolved03-18
Delivery Issue Jersey - Telnet and Core TelecomMinor1.1 hresolved03-19
Delivery Issue Brazil - Claro BRMinor8.8 hresolved03-20
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46737No impact listed6.8 hresolved03-20
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MO , MT and DLR traffic towards one of the tier 3 operator in Unites StatesMinor3.0 hresolved03-21
Delivery Issue Bangladesh - BanglalinkMinor4.1 hresolved03-21
Delivery Issue Australia - OptusMinor5.5 hresolved03-21
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46758No impact listed6.7 hresolved03-21
Delivery Issue United States - T-MobileMinor7.4 hresolved03-21
Delivery Issue Netherlands - VodafoneMinor3.2 hresolved03-21
Delivery Issue Norway - Telia , OneCallMinor2.9 hresolved03-22
Delivery Issue France - Lebara, NRJ Mobile, SYMANo impact listed0 minresolved03-22
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46774No impact listed10 hresolved03-22
Service Degradation - Customer DashboardMinor24 hresolved03-23
Delivery Issue France - SYMAMinor9.1 hresolved03-23
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46809No impact listed12 hresolved03-23
Delivery Issue Philippines - Sun Cellular, Smart, Globe TelecomMinor3.7 hresolved03-24
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46826No impact listed12 hresolved03-24
Delivery Issue Ecuador - ClaroMinor4.4 hresolved03-25
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46844Minor5.8 hresolved03-25
Delivery Issue Myanmar - MPTMinor4.2 hresolved03-26
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages || TT# MNOC-46859No impact listed3.5 hresolved03-26
Delivery Issue BelgiumMinor2.3 hresolved03-26
Delivery Issue - Lycamobile GermanyMinor1.6 hresolved03-26
Delivery Issue Egypt - EtisalatMinor12 hresolved03-27
Delivery Issue Kenya - SafaricomMinor8.9 hresolved03-27
Delivery Issue Iraq - Asia cellMinor11 hresolved03-27
Delivery Issue Mongolia - Unitel and MobicomMinor14 hresolved03-27
Delivery Issue Tunisia - OoredooMinor14 hresolved03-27
Sinch service degradation [Retroactive]No impact listed0 minresolved03-27
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages || TT# MNOC-46883No impact listed6.3 hresolved03-27
Delivery Issue Dominican Republic - ClaroMinor3.6 hresolved03-27
Delivery Issue Tunisia - OoredooMinor18 hresolved03-28
Service Degradation - DashboardMinor6.1 hresolved03-28
Delivery Issue New Zealand - 2DegreesMinor6.7 hresolved03-28
Delivery Issue Egypt - OrangeMinor7.0 hresolved03-28
Delivery Issue France - LycamobileMinor1.9 hresolved03-29
Delivery Issue USA - US-CellularNo impact listed0 minresolved03-29
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages || TT# MNOC-46928No impact listed7.6 hresolved03-29
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages || TT# MNOC-46949No impact listed7.8 hresolved03-30
Delivery Issue Pakistan - TelenorMinor4.3 hresolved03-31
Service Degradation - DashboardMinor53 minresolved03-31
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46975Minor21 hresolved03-31
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR || TT# MNOC-46976Minor6.7 hresolved03-31
Delivery Issue - Lycamobile GermanyMinor1.4 hresolved03-31

Maintenance 75

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Cite this

Sinch posted 90 status incidents in March 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in March 2023
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2023/03

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