CompaniesSinchMonthly reportsApril 2023
Sinch in April 2023: incidents, uptime and changes
102incidents posted
3labelled major or critical
92.42%free of major/critical
23.99%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 2.3 days, incident time 22.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 86 · No impact listed 13
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Tickets.sinch.com / support@sinch.com issues | Major | 37 min | resolved | 04-18 | |
| Calling Degradation | Major | 6.6 h | resolved | 04-24 | |
| Customer Support - Ticketing System | Major | 47 h | resolved | 04-28 |
Other incidents 99
Maintenance 68
Show scheduled maintenance
- [Scheduled] External Maintenance - T-Mobile - US
- [Scheduled] DI MO/DR and Operator gateway services | TLS certificate renewal || PCR Number # PCRSDI-10391
- [Scheduled] DI SMPP gateway and MM7 services | TLS certificate renewal || PCR Number# PCRSDI-10381
- [Scheduled] **EXTENDED** DI SMS 365 (iSMS) | Enterprise Messaging & Operator Services | Application Maintenance | PCR Number# PCRSDI-10402
- [Scheduled] **EXTENDED** DI SMS 365 (iSMS) | Enterprise Messaging & Operator Services | Application Maintenance | PCR Number# PCRSDI-10402
- [Scheduled] **ROLLED BACK & RESCHEDULED** DI SMS 365 | Operator Services | Application and Network Maintenance | PCR Number # PCRSDI-10410
- [Scheduled] External Maintenance - AT&T - US
- [Scheduled] DI MO/DR and Operator gateway services | TLS certificate renewal | PCR Number # PCRSDI-10391
- [Scheduled] External Maintenance - Singapore M1
- [Scheduled] DI MMX 365 | Operator Services | 3rd party Network Maintenance | Ref Number# INC000009815506
- [Scheduled] External Maintenance - USA AT&T
- [Scheduled] External Maintenance - AT&T - US
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | AT&T USA Maintenance | Ref Number: CHG000008204497
- [Scheduled] Sinch Scheduled Maintenance - MMS Platform
- [Scheduled] Sinch Scheduled Maintenance - BR1 Site
- [Scheduled] External Maintenance - USA AT&T
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | AT&T USA Maintenance | Ref Number: CHG000008204546
- [Scheduled] DI SMS 365 (SMSx) | Operator Services | Database & System Maintenance | PCR Number # PCRSDI-10375
- [Scheduled] Sinch Scheduled Maintenance - CA2 Site
- [Scheduled] Sinch Scheduled Maintenance - MMS Platform
- [Scheduled] DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number # PCRSDI-10411
- [Scheduled] Sinch Scheduled Maintenance - BR1 Site
- [Scheduled] Sinch Scheduled Maintenance - AU1 Site
- [Scheduled] DI SMS 365 | Enterprise Services and Operator Services | Network and Application Maintenance | PCR Number # PCRSDI-10407
- [Scheduled] DI SMS 365 | Operator Services | Application Maintenance | PCR Number # PCRSDI-10415
- [Scheduled] Sinch Scheduled Maintenance - US1 Site
- [Scheduled] Sinch Scheduled Maintenance - AU2 Site
- [Scheduled] Sinch Scheduled Maintenance - US1 Site
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] DI SMS 365 | Operator Services | Application Maintenance | PCR Number # PCRSDI-10424
- [Scheduled] Sinch Scheduled Maintenance - BR1 Site
- [Scheduled] Sinch Scheduled Maintenance - US7 Site
- [Scheduled] DI SMS 365 | Operator Services | Application Maintenance | PCR Number # PCRSDI-10412
- [Scheduled] Sinch Scheduled Maintenance - EU1 Site
- [Scheduled] Sinch Contact Pro Quarterly Maintenance - AU
- [Scheduled] Sinch Contact Pro Quarterly Maintenance - AF
- [Scheduled] Sinch Contact Pro Quarterly Maintenance - EU
- [Scheduled] DI RMS 365 | Enterprise Messaging| TLS certificate| Ref Number# PCRSDI-10416
- [Scheduled] DI SMS 365 | Enterprise Messaging | Message Manager Application & Database Maintenance | PCR Number # PCRSDI-10425
- [Scheduled] Sinch Contact Pro Quarterly Maintenance - NA
- [Scheduled] Sinch Scheduled Maintenance - US3 Site
- [Scheduled] Sinch Scheduled Maintenance - Internal Routing: Colombia
- [Scheduled] Sinch Planned Maintenance: MMS
- [Scheduled] Sinch Scheduled Maintenance - EU3 Site
- [Scheduled] DI E-MAIL 365 | Enterprise Messaging | 3rd party Software Maintenance | Ref Number# NA
- [Scheduled] External Maintenance - Verizon Wireless - US
- [Scheduled] External Maintenance - T-Mobile - US
- [Scheduled] DI SMS 365 | Operator Services | Application Maintenance | PCR Number # PCRSDI-10432
- [Scheduled] Sinch Scheduled Maintenance - BR1 Site
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] Sinch Scheduled Maintenance - BR2 Site
- [Scheduled] Sinch Maintenance - Updated SSL Certificates - US
- [Scheduled] Sinch Scheduled Maintenance - US7 Site
- [Scheduled] Sinch Scheduled Maintenance - BR2 Site
- [Scheduled] Sinch Emergency Maintenance - Updated SSL Certificates - EU
- [Scheduled] DI E-MAIL 365 | Enterprise Messaging | Application Maintenance | Ref Number# PCRSDI-10419
- [Scheduled] DI RMS 365 | Enterprise Messaging | TLS certificate| PCR Number# PCRSDI-10416
- [Scheduled] DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number # PCRSDI-10439
- [Scheduled] DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number # PCRSDI-10440
- [Scheduled] Sinch Scheduled Maintenance - AU1 Site
- [Scheduled] DI LTE & GRX 365 | Operator Services | 3rd party Network Maintenance | Ref Number# INC000009853119
- [Scheduled] Sinch Emergency Maintenance - UK5 Site
- [Scheduled] Sinch Emergency Maintenance - UK5 Site
- [Scheduled] External Maintenance - Toll-Free Number Provider
- [Scheduled] DI SMS 365 (SMSx) | Operator Services | Application and Database Maintenance | PCR Number # PCRSDI-10428
- [Scheduled] Customer Portal Routine Maintenance
- [Scheduled] External Maintenance - T-Mobile - US
Cite this
Sinch posted 102 status incidents in April 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Sinch in April 2023
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/2023/04