rewindex

Outages by dayApril 10, 2023

Outages on April 10, 2023

UTC day 2023-04-10 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

20incidents started
4labelled major or critical
14vendors with a new incident
13still open from earlier days

By vendor label: Critical 3 · Major 1 · Minor 12 · No impact listed 4 · 8 maintenance

Incidents started this day 20

VendorIncidentImpactStartedResolvedStatus
Hotjarhotjar.com website downCritical (1.9 h)resolved
HexPlatform availability issueCritical (5 min)resolved
XeroCustomers experiencing slowness across XeroCritical (1.4 h)resolved
HotjarHotjar.com is unavailableMajor (23 h)resolved
TwilioSMS Delivery Delays to Digicel Network in Papua New GuineaMinor (3 d)resolved
MailjetDegraded performance on contact list uploads and export featuresMinor (15 h)resolved
WixRESOLVED: Issue affecting multiple servicesMinor (40 min)resolved
Help ScoutDelayed Inbound EmailMinor (2.2 h)resolved
VonageService Issue in Platform - Messages APIMinor (18 h)resolved
TwilioInbound Call Failures to Jamaica Phone NumbersMinor (8.8 h)resolved
RenderMetrics UnavailableMinor (1.6 h)resolved
VonageUSA SMS - Latency affecting AT&TMinor (6.7 h)resolved
LaunchDarklyEvent Processing ErrorsMinor (1.3 h)resolved
1PasswordIssues with Service Accounts (beta)Minor (2.0 h)resolved
TwilioSMS Delivery Delays and Failures to Aquafon Network in AbkhaziaMinor (25 h)resolved
SinchDelivery Issue - Germany - Lyca MobileMinor (2.1 h)resolved
SvixSubtle changes in how payloads are sent broke signature verification for consumers verifying incorrectlyNo impact listed (-1769 min)resolved
SinchDI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-47218No impact listed (2.6 h)resolved
FullStoryDelayed page loads within FullStoryNo impact listed (0 min)resolved
RenderLogging DegradedNo impact listed (1.3 h)resolved

Still open from earlier days 13

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - LATA 636 - Fargo, NDCritical (12 h)resolved
BandwidthBandwidth Local Market Impairment - LATA 620 - Rochester, MNCritical (12 h)resolved
BandwidthBandwidth Local Market Impairment - LATA 626 - St. Cloud, MNCritical (12 h)resolved
AkamaiDataStream issuesMinor (9 d)resolved
MatillionCustomer usage reporting degradedMinor (14 d)resolved
LeverLTI Data Refresh IssuesMinor (21 d)resolved
ScalewayUCEprotect blacklist our ASMinor (65 d)resolved
PineconeNew index creation issues in eu-west1-gcpMinor (2 d)resolved
ExpoAccessing iOS credentials and App Store entries may report the App Store portal is under maintenanceMinor (4 d)resolved
Bunny.netDashboard / API SlowdownsMinor (9 d)resolved
VonageThailand SMS - Delivery degradation towards dtac networkMinor (9.2 h)resolved
SinchDelivery Issue Nigeria - Glo MobileMinor (5.3 h)resolved
VonageNigeria SMS - Delivery Degradation in Glo Mobile (Globacom) networkMinor (3.1 h)resolved

Maintenance 8

VendorIncidentImpactStartedResolvedStatus
Twilio[Scheduled] Deactivation of status.twilio.com component 'MMS Delivery Notifications & Status Callbacks'Maintenance (24 h)resolved
Twilio[Scheduled] Deactivation of status.twilio.com component 'SMS Delivery Notifications & Status Callbacks'Maintenance (24 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting Tele2Maintenance (4.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - BeelineMaintenance (3.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting BeelineMaintenance (3.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - MotivMaintenance (3.0 h)resolved
SparkPost[Scheduled] Events API Maintenance - EU RegionMaintenance (12 h)resolved
SparkPost[Scheduled] Suppression List API Maintenance EUMaintenance (3.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Hotjar, Hex, Xero, Twilio, Mailjet, Wix, Help Scout, Vonage, Render, LaunchDarkly, 1Password, Sinch.

Cite this

20 vendor-reported incidents started on 2023-04-10 (UTC) across 14 vendors, 4 labelled major or critical by the vendor.

Title
Outages on April 10, 2023
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2023-04-10

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