Outages by day / April 10, 2023
Outages on April 10, 2023 UTC day 2023-04-10 (Apr 10, 2023, 00:00 to Apr 10, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
← April 9, 2023 All days April 11, 2023 → 20 incidents started
4 labelled major or critical
14 vendors with a new incident
13 still open from earlier days
By vendor label: Critical 3 · Major 1 · Minor 12 · No impact listed 4 · 8 maintenance
Incidents started this day 20 Vendor Incident Impact Started Resolved Status Hotjarhotjar.com website down Critical05:58 07:49 (1.9 h) resolved H HexPlatform availability issue Critical20:49 20:54 (5 min) resolved XeroCustomers experiencing slowness across Xero Critical23:57 Apr 11, 2023, 01:18 (1.4 h) resolved HotjarHotjar.com is unavailable Major09:42 Apr 11, 2023, 08:30 (23 h) resolved T TwilioSMS Delivery Delays to Digicel Network in Papua New Guinea Minor00:03 Apr 13, 2023, 09:27 (3 d) resolved M MailjetDegraded performance on contact list uploads and export features Minor08:28 23:30 (15 h) resolved WixRESOLVED: Issue affecting multiple services Minor09:17 09:57 (40 min) resolved Help ScoutDelayed Inbound Email Minor15:30 17:40 (2.2 h) resolved VonageService Issue in Platform - Messages API Minor16:37 Apr 11, 2023, 10:09 (18 h) resolved T TwilioInbound Call Failures to Jamaica Phone Numbers Minor16:50 Apr 11, 2023, 01:40 (8.8 h) resolved RenderMetrics Unavailable Minor17:00 18:33 (1.6 h) resolved VonageUSA SMS - Latency affecting AT&T Minor17:37 Apr 11, 2023, 00:16 (6.7 h) resolved L LaunchDarklyEvent Processing Errors Minor18:12 19:30 (1.3 h) resolved 1PasswordIssues with Service Accounts (beta) Minor18:28 20:31 (2.0 h) resolved T TwilioSMS Delivery Delays and Failures to Aquafon Network in Abkhazia Minor20:23 Apr 11, 2023, 21:20 (25 h) resolved S SinchDelivery Issue - Germany - Lyca Mobile Minor22:41 Apr 11, 2023, 00:45 (2.1 h) resolved S SvixSubtle changes in how payloads are sent broke signature verification for consumers verifying incorrectly No impact listed16:28 Apr 9, 2023, 11:00 (-1769 min) resolved S SinchDI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-47218 No impact listed18:19 20:56 (2.6 h) resolved F FullStoryDelayed page loads within FullStory No impact listed18:47 18:47 (0 min) resolved RenderLogging Degraded No impact listed19:33 20:50 (1.3 h) resolved
Still open from earlier days 13 Vendor Incident Impact Started Resolved Status B BandwidthBandwidth Local Market Impairment - LATA 636 - Fargo, ND CriticalApr 9, 2023, 14:39 02:45 (12 h) resolved B BandwidthBandwidth Local Market Impairment - LATA 620 - Rochester, MN CriticalApr 9, 2023, 14:40 02:51 (12 h) resolved B BandwidthBandwidth Local Market Impairment - LATA 626 - St. Cloud, MN CriticalApr 9, 2023, 14:46 02:56 (12 h) resolved AkamaiDataStream issues MinorApr 5, 2023, 12:26 Apr 14, 2023, 16:34 (9 d) resolved MatillionCustomer usage reporting degraded MinorApr 6, 2023, 16:29 Apr 20, 2023, 10:20 (14 d) resolved L LeverLTI Data Refresh Issues MinorApr 6, 2023, 18:17 Apr 27, 2023, 15:33 (21 d) resolved ScalewayUCEprotect blacklist our AS MinorApr 8, 2023, 11:08 Jun 12, 2023, 09:35 (65 d) resolved P PineconeNew index creation issues in eu-west1-gcp MinorApr 8, 2023, 14:40 Apr 11, 2023, 01:36 (2 d) resolved ExpoAccessing iOS credentials and App Store entries may report the App Store portal is under maintenance MinorApr 9, 2023, 01:12 Apr 12, 2023, 14:18 (4 d) resolved Bunny.netDashboard / API Slowdowns MinorApr 9, 2023, 09:06 Apr 18, 2023, 14:21 (9 d) resolved VonageThailand SMS - Delivery degradation towards dtac network MinorApr 9, 2023, 15:59 01:12 (9.2 h) resolved S SinchDelivery Issue Nigeria - Glo Mobile MinorApr 9, 2023, 23:36 04:51 (5.3 h) resolved VonageNigeria SMS - Delivery Degradation in Glo Mobile (Globacom) network MinorApr 9, 2023, 23:55 03:02 (3.1 h) resolved
Maintenance 8 Vendor Incident Impact Started Resolved Status T Twilio[Scheduled] Deactivation of status.twilio.com component 'MMS Delivery Notifications & Status Callbacks' Maintenance07:00 Apr 11, 2023, 07:00 (24 h) resolved T Twilio[Scheduled] Deactivation of status.twilio.com component 'SMS Delivery Notifications & Status Callbacks' Maintenance07:00 Apr 11, 2023, 07:00 (24 h) resolved Vonage[Scheduled] Russia SMS - Planned maintenance affecting Tele2 Maintenance20:00 Apr 11, 2023, 00:00 (4.0 h) resolved T Twilio[Scheduled] Russia SMS Carrier Maintenance - Beeline Maintenance21:00 Apr 11, 2023, 00:00 (3.0 h) resolved Vonage[Scheduled] Russia SMS - Planned maintenance affecting Beeline Maintenance21:00 Apr 11, 2023, 00:00 (3.0 h) resolved T Twilio[Scheduled] Russia SMS Carrier Maintenance - Motiv Maintenance21:01 Apr 11, 2023, 00:00 (3.0 h) resolved SparkPost[Scheduled] Events API Maintenance - EU Region Maintenance23:01 Apr 11, 2023, 11:00 (12 h) resolved SparkPost[Scheduled] Suppression List API Maintenance EU Maintenance23:01 Apr 11, 2023, 02:01 (3.0 h) resolved
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Hotjar , Hex , Xero , Twilio , Mailjet , Wix , Help Scout , Vonage , Render , LaunchDarkly , 1Password , Sinch .
Cite this 20 vendor-reported incidents started on 2023-04-10 (UTC) across 14 vendors, 4 labelled major or critical by the vendor.
Title Outages on April 10, 2023 Vendor Rewindex daily outage roundup Date 2023-04-10 00:00 UTC URL https://rewindex.com/outages/2023-04-10 Copy citation Copy markdown link