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CompaniesHelp ScoutMonthly reportsApril 2023

Help Scout in April 2023: incidents, uptime and changes

1incidents posted
0labelled major or critical
100%free of major/critical
99.69%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 2 h 10 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 1

Incidents 1

IncidentImpactStartedDurationStatusDay
Delayed Inbound EmailMinor2.2 hresolved04-10

Cite this

Help Scout posted 1 status incident in April 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Help Scout in April 2023
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/2023/04

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