Mailjet: Degraded performance on contact list uploads and export features
Affected components: Mailjet App
Timeline of updates
- investigating
We are currently investigating an issue impacting contact list uploads, segment calculations, and other export functionalities within Mailjet
- identified
The issue has been identified and a fix is been implemented
- identified
We are continuing to work on a fix for this issue
- identified
We are still working on a resolution.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured 18:53 UTC
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on Oct 20, 00:41 UTC. Record hash
7c6e75ed9f5ff8b7…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).