# Outages on April 10, 2023 (UTC)

> 20 incidents started on April 10, 2023 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Hotjar, Hex, Xero); 13 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-04-10
Last updated: 2023-04-13T09:27:00Z

- Incidents started: 20 (major/critical: 4, other: 16) across 14 vendors
- Still open from earlier days: 13 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: critical 3, major 1, minor 12, none 4
- Previous day with incidents: [2023-04-09](https://rewindex.com/outages/2023-04-09.md) · Next: [2023-04-11](https://rewindex.com/outages/2023-04-11.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [hotjar.com website down](https://rewindex.com/company/hotjar/incidents/6xgn59708mg1.md) | critical | 2023-04-10 05:58 UTC | 2023-04-10 07:49 UTC | resolved |
| [Hex](https://rewindex.com/company/hex.md) | [Platform availability issue](https://rewindex.com/company/hex/incidents/3hxszg5y3bpg.md) | critical | 2023-04-10 20:49 UTC | 2023-04-10 20:54 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Customers experiencing slowness across Xero](https://rewindex.com/company/xero/incidents/nn3bw55vy9j1.md) | critical | 2023-04-10 23:57 UTC | 2023-04-11 01:18 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Hotjar.com is unavailable](https://rewindex.com/company/hotjar/incidents/hw7nd2rk3lfw.md) | major | 2023-04-10 09:42 UTC | 2023-04-11 08:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Digicel Network in Papua New Guinea](https://rewindex.com/company/twilio/incidents/cnngptf78l19.md) | minor | 2023-04-10 00:03 UTC | 2023-04-13 09:27 UTC | resolved |
| [Mailjet](https://rewindex.com/company/mailjet.md) | [Degraded performance on contact list uploads and export features](https://rewindex.com/company/mailjet/incidents/l85x906yy62w.md) | minor | 2023-04-10 08:28 UTC | 2023-04-10 23:30 UTC | resolved |
| [Wix](https://rewindex.com/company/wix.md) | [RESOLVED: Issue affecting multiple services](https://rewindex.com/company/wix/incidents/jybmlg5j2g0v.md) | minor | 2023-04-10 09:17 UTC | 2023-04-10 09:57 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Delayed Inbound Email](https://rewindex.com/company/help-scout/incidents/nl9pc45vfz0n.md) | minor | 2023-04-10 15:30 UTC | 2023-04-10 17:40 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service Issue in Platform - Messages API](https://rewindex.com/company/vonage/incidents/fm083435nj5q.md) | minor | 2023-04-10 16:37 UTC | 2023-04-11 10:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to Jamaica Phone Numbers](https://rewindex.com/company/twilio/incidents/1vz0ff03z71z.md) | minor | 2023-04-10 16:50 UTC | 2023-04-11 01:40 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Metrics Unavailable](https://rewindex.com/company/render/incidents/nxhrc25pmvn2.md) | minor | 2023-04-10 17:00 UTC | 2023-04-10 18:33 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA SMS - Latency affecting AT&T](https://rewindex.com/company/vonage/incidents/4j5snnfqsy09.md) | minor | 2023-04-10 17:37 UTC | 2023-04-11 00:16 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Event Processing Errors](https://rewindex.com/company/launchdarkly/incidents/gsm7ckwy7h1w.md) | minor | 2023-04-10 18:12 UTC | 2023-04-10 19:30 UTC | resolved |
| [1Password](https://rewindex.com/company/1password.md) | [Issues with Service Accounts (beta)](https://rewindex.com/company/1password/incidents/9lym261crjlv.md) | minor | 2023-04-10 18:28 UTC | 2023-04-10 20:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Aquafon Network in Abkhazia](https://rewindex.com/company/twilio/incidents/pdhhtxxnywp9.md) | minor | 2023-04-10 20:23 UTC | 2023-04-11 21:20 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue - Germany - Lyca Mobile](https://rewindex.com/company/sinch/incidents/x879jst0zrrj.md) | minor | 2023-04-10 22:41 UTC | 2023-04-11 00:45 UTC | resolved |
| [Svix](https://rewindex.com/company/svix.md) | [Subtle changes in how payloads are sent broke signature verification for consumers verifying incorrectly](https://rewindex.com/company/svix/incidents/ghfj7w6svrsq.md) | none | 2023-04-10 16:28 UTC | 2023-04-09 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-47218](https://rewindex.com/company/sinch/incidents/s67qldlqh0jk.md) | none | 2023-04-10 18:19 UTC | 2023-04-10 20:56 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [Delayed page loads within FullStory](https://rewindex.com/company/fullstory/incidents/5m1jvycz86wt.md) | none | 2023-04-10 18:47 UTC | 2023-04-10 18:47 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Logging Degraded](https://rewindex.com/company/render/incidents/rmftzhmrfh9t.md) | none | 2023-04-10 19:33 UTC | 2023-04-10 20:50 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA 636 - Fargo, ND](https://rewindex.com/company/bandwidth/incidents/2pp5gj9hv16t.md) | critical | 2023-04-09 14:39 UTC | 2023-04-10 02:45 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA 620 - Rochester, MN](https://rewindex.com/company/bandwidth/incidents/d11ysrb758wd.md) | critical | 2023-04-09 14:40 UTC | 2023-04-10 02:51 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA 626 - St. Cloud, MN](https://rewindex.com/company/bandwidth/incidents/9b5hg30glcxk.md) | critical | 2023-04-09 14:46 UTC | 2023-04-10 02:56 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [DataStream issues](https://rewindex.com/company/akamai/incidents/y6gm73dm45tz.md) | minor | 2023-04-05 12:26 UTC | 2023-04-14 16:34 UTC | resolved |
| [Matillion](https://rewindex.com/company/matillion.md) | [Customer usage reporting degraded](https://rewindex.com/company/matillion/incidents/j8qtzm9rbcsf.md) | minor | 2023-04-06 16:29 UTC | 2023-04-20 10:20 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [LTI Data Refresh Issues](https://rewindex.com/company/lever/incidents/sw6k25l6nr6c.md) | minor | 2023-04-06 18:17 UTC | 2023-04-27 15:33 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [UCEprotect blacklist our AS](https://rewindex.com/company/scaleway/incidents/cxlk5kf17qzm.md) | minor | 2023-04-08 11:08 UTC | 2023-06-12 09:35 UTC | resolved |
| [Pinecone](https://rewindex.com/company/pinecone.md) | [New index creation issues in eu-west1-gcp](https://rewindex.com/company/pinecone/incidents/3w69q348rzn4.md) | minor | 2023-04-08 14:40 UTC | 2023-04-11 01:36 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [Accessing iOS credentials and App Store entries may report the App Store portal is under maintenance](https://rewindex.com/company/expo/incidents/br8682ycww7h.md) | minor | 2023-04-09 01:12 UTC | 2023-04-12 14:18 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Dashboard / API Slowdowns](https://rewindex.com/company/bunny-net/incidents/nkbs98jv5480.md) | minor | 2023-04-09 09:06 UTC | 2023-04-18 14:21 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Thailand SMS - Delivery degradation towards dtac network](https://rewindex.com/company/vonage/incidents/x18t5ckfdhl0.md) | minor | 2023-04-09 15:59 UTC | 2023-04-10 01:12 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Nigeria - Glo Mobile](https://rewindex.com/company/sinch/incidents/1nw0xbh14tty.md) | minor | 2023-04-09 23:36 UTC | 2023-04-10 04:51 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Nigeria SMS - Delivery Degradation in Glo Mobile (Globacom) network](https://rewindex.com/company/vonage/incidents/bdsdzyht04hw.md) | minor | 2023-04-09 23:55 UTC | 2023-04-10 03:02 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Deactivation of status.twilio.com component 'MMS Delivery Notifications & Status Callbacks'](https://rewindex.com/company/twilio/incidents/pqd39877sb02.md) | maintenance | 2023-04-10 07:00 UTC | 2023-04-11 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Deactivation of status.twilio.com component 'SMS Delivery Notifications & Status Callbacks'](https://rewindex.com/company/twilio/incidents/mwrnq0xxvzw8.md) | maintenance | 2023-04-10 07:00 UTC | 2023-04-11 07:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/h3k0t2vh1l5d.md) | maintenance | 2023-04-10 20:00 UTC | 2023-04-11 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/fhn1lyljxtxv.md) | maintenance | 2023-04-10 21:00 UTC | 2023-04-11 00:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Beeline](https://rewindex.com/company/vonage/incidents/53l1x4lv8zlh.md) | maintenance | 2023-04-10 21:00 UTC | 2023-04-11 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Motiv](https://rewindex.com/company/twilio/incidents/pxyw114pbx7k.md) | maintenance | 2023-04-10 21:01 UTC | 2023-04-11 00:00 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [\[Scheduled\] Events API Maintenance - EU Region](https://rewindex.com/company/sparkpost/incidents/j6y3mqnblyqh.md) | maintenance | 2023-04-10 23:01 UTC | 2023-04-11 11:00 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [\[Scheduled\] Suppression List API Maintenance EU](https://rewindex.com/company/sparkpost/incidents/7qb8xry2grsg.md) | maintenance | 2023-04-10 23:01 UTC | 2023-04-11 02:01 UTC | resolved |

## Cite this

20 vendor-reported incidents started on 2023-04-10 (UTC) across 14 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-04-10
- Citation: Rewindex daily outage roundup, “Outages on April 10, 2023” (2023-04-10 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-04-10 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 10, 2023 (2023-04-10)](https://rewindex.com/outages/2023-04-10)`


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Canonical: https://rewindex.com/outages/2023-04-10 · Markdown: https://rewindex.com/outages/2023-04-10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:17.427Z