# Sinch in April 2023: incidents, uptime and changes

> Sinch in April 2023: 102 incidents on its status page (3 major or critical), 92.42% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2023/04
Last updated: 2023-05-01T00:38:00Z

- Incidents posted: 102 (major/critical: 3) · Maintenance: 68
- By vendor impact label: major 3, minor 86, none 13
- Uptime (vendor-reported): 92.42% free of major/critical incidents, 23.99% free of any incident; outage time 2.3 days, incident time 22.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2023](https://rewindex.com/company/sinch/2023/03.md) · Next: [May 2023](https://rewindex.com/company/sinch/2023/05.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Tickets.sinch.com / support@sinch.com issues](https://rewindex.com/company/sinch/incidents/n6fvfdrhk37r.md) | major | 2023-04-18 14:50 UTC | 2023-04-18 15:27 UTC | 37 min | resolved |
| [Calling Degradation](https://rewindex.com/company/sinch/incidents/r98cj8hz30d6.md) | major | 2023-04-24 06:56 UTC | 2023-04-24 13:30 UTC | 6.6 h | resolved |
| [Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/tbg0nmx4w3zx.md) | major | 2023-04-28 09:09 UTC | 2023-04-30 08:31 UTC | 47 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47000](https://rewindex.com/company/sinch/incidents/0r3xzncwlfdk.md) | minor | 2023-04-01 15:53 UTC | 2023-04-02 05:50 UTC | 14 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47001](https://rewindex.com/company/sinch/incidents/6k3wpd9xqqc9.md) | minor | 2023-04-01 15:59 UTC | 2023-04-02 01:54 UTC | 9.9 h | resolved |
| [Delivery issues - Spain](https://rewindex.com/company/sinch/incidents/w9yqczlysqjl.md) | minor | 2023-04-02 02:10 UTC | 2023-04-02 15:11 UTC | 13 h | resolved |
| [Service Degradation - Sinch.com](https://rewindex.com/company/sinch/incidents/2jtndstkx4r5.md) | minor | 2023-04-02 20:08 UTC | 2023-04-02 22:28 UTC | 2.3 h | resolved |
| [Delivery Issue Egypt - Telecom Egypt](https://rewindex.com/company/sinch/incidents/sq4s2h16phpm.md) | minor | 2023-04-03 07:42 UTC | 2023-04-04 11:13 UTC | 28 h | resolved |
| [Delivery Issue Norway - Telia and OneCall](https://rewindex.com/company/sinch/incidents/c8s1hd9007g0.md) | minor | 2023-04-03 08:42 UTC | 2023-04-03 10:40 UTC | 2.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47035](https://rewindex.com/company/sinch/incidents/55gjn0p0rpjp.md) | minor | 2023-04-03 16:07 UTC | 2023-04-04 10:37 UTC | 19 h | resolved |
| [Delivery Issue - United Kingdom - Virgin](https://rewindex.com/company/sinch/incidents/dpv2qg3v9rb6.md) | minor | 2023-04-04 01:00 UTC | 2023-04-04 07:59 UTC | 7.0 h | resolved |
| [Delivery Issue Egypt - Orange](https://rewindex.com/company/sinch/incidents/d46ktcgvjd1n.md) | minor | 2023-04-04 04:36 UTC | 2023-04-04 08:15 UTC | 3.6 h | resolved |
| [Delivery Issue Morocco - Orange](https://rewindex.com/company/sinch/incidents/8q50vqhrjpl0.md) | minor | 2023-04-04 04:37 UTC | 2023-04-04 08:09 UTC | 3.5 h | resolved |
| [Network disturbance - US3](https://rewindex.com/company/sinch/incidents/1k01dmnvtmnn.md) | none | 2023-04-04 06:22 UTC | 2023-04-04 07:46 UTC | 1.4 h | resolved |
| [Delivery Issues - Toll-Free Number Provider - Verizon US](https://rewindex.com/company/sinch/incidents/srly3gpdwrjv.md) | minor | 2023-04-04 18:48 UTC | 2023-04-05 05:50 UTC | 11 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MO, MT & DLR traffic towards one of the operators in Unites States](https://rewindex.com/company/sinch/incidents/w8bpydng4pgb.md) | minor | 2023-04-04 19:25 UTC | 2023-04-04 21:54 UTC | 2.5 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/rdk95k1kqvlv.md) | minor | 2023-04-04 20:07 UTC | 2023-04-05 14:13 UTC | 18 h | resolved |
| [Delivery Issue Singapore](https://rewindex.com/company/sinch/incidents/4z9zqc3sv1x3.md) | minor | 2023-04-05 05:58 UTC | 2023-04-05 09:15 UTC | 3.3 h | resolved |
| [Delivery Issue Italy - Vodafone](https://rewindex.com/company/sinch/incidents/dtr4tb3ymrz9.md) | minor | 2023-04-05 10:21 UTC | 2023-04-05 13:07 UTC | 2.8 h | resolved |
| [Delivery Issue Philippines - Smart and Sun Cellular](https://rewindex.com/company/sinch/incidents/0hfwh94vscv7.md) | minor | 2023-04-05 11:06 UTC | 2023-04-05 20:52 UTC | 9.8 h | resolved |
| [Delivery Issue Spain - Digimobil](https://rewindex.com/company/sinch/incidents/pvt0ny72lz0t.md) | minor | 2023-04-05 12:28 UTC | 2023-04-05 14:04 UTC | 1.6 h | resolved |
| [Delivery Issue Brazil - Vivo](https://rewindex.com/company/sinch/incidents/570xdx1s5lgn.md) | minor | 2023-04-05 13:58 UTC | 2023-04-05 22:09 UTC | 8.2 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47092](https://rewindex.com/company/sinch/incidents/386hqr685svl.md) | none | 2023-04-05 16:39 UTC | 2023-04-06 04:24 UTC | 12 h | resolved |
| [Delivery issue - Myanmar MPT](https://rewindex.com/company/sinch/incidents/hnmbn1cm19pj.md) | minor | 2023-04-06 02:54 UTC | 2023-04-06 15:11 UTC | 12 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of MO & DR \|\| TT\# MNOC-47106](https://rewindex.com/company/sinch/incidents/nb611v6zf5rb.md) | minor | 2023-04-06 07:50 UTC | 2023-04-06 08:38 UTC | 48 min | resolved |
| [Delivery Issue South Africa](https://rewindex.com/company/sinch/incidents/mzkd7tljs310.md) | minor | 2023-04-06 10:17 UTC | 2023-04-06 12:14 UTC | 1.9 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#  MNOC-47111](https://rewindex.com/company/sinch/incidents/gzfttt2lw71y.md) | none | 2023-04-06 16:08 UTC | 2023-04-07 00:41 UTC | 8.6 h | resolved |
| [Delivery Issue - Telefonica Mexico](https://rewindex.com/company/sinch/incidents/plgyx3zndm6v.md) | minor | 2023-04-06 18:50 UTC | 2023-04-07 04:29 UTC | 9.7 h | resolved |
| [Site CA1-H1 - Degradation](https://rewindex.com/company/sinch/incidents/c209fz5yc0zj.md) | minor | 2023-04-07 07:48 UTC | 2023-04-07 12:24 UTC | 4.6 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47137](https://rewindex.com/company/sinch/incidents/l3dpclvklqwf.md) | none | 2023-04-07 15:48 UTC | 2023-04-08 03:04 UTC | 11 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47163](https://rewindex.com/company/sinch/incidents/zbwg38l79vcp.md) | none | 2023-04-08 15:40 UTC | 2023-04-08 21:23 UTC | 5.7 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT\#MNOC-47177](https://rewindex.com/company/sinch/incidents/40hhlxm3d048.md) | minor | 2023-04-09 08:27 UTC | 2023-04-09 11:05 UTC | 2.6 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/7nfgcwvnfqrg.md) | minor | 2023-04-09 12:12 UTC | 2023-04-09 14:57 UTC | 2.8 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47185](https://rewindex.com/company/sinch/incidents/7l9c2sqt75kt.md) | none | 2023-04-09 16:40 UTC | 2023-04-09 22:20 UTC | 5.7 h | resolved |
| [Delivery Issue Nigeria - Glo Mobile](https://rewindex.com/company/sinch/incidents/1nw0xbh14tty.md) | minor | 2023-04-09 23:36 UTC | 2023-04-10 04:51 UTC | 5.3 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-47218](https://rewindex.com/company/sinch/incidents/s67qldlqh0jk.md) | none | 2023-04-10 18:19 UTC | 2023-04-10 20:56 UTC | 2.6 h | resolved |
| [Delivery Issue - Germany - Lyca Mobile](https://rewindex.com/company/sinch/incidents/x879jst0zrrj.md) | minor | 2023-04-10 22:41 UTC | 2023-04-11 00:45 UTC | 2.1 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of MO and DR \| TT\# MNOC-47235](https://rewindex.com/company/sinch/incidents/m1791sbzlpl4.md) | minor | 2023-04-11 11:45 UTC | 2023-04-12 01:34 UTC | 14 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47247](https://rewindex.com/company/sinch/incidents/6534fd32d37k.md) | minor | 2023-04-11 16:51 UTC | 2023-04-12 06:34 UTC | 14 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47254](https://rewindex.com/company/sinch/incidents/cjsrdc1slp95.md) | minor | 2023-04-12 01:50 UTC | 2023-04-12 06:36 UTC | 4.8 h | resolved |
| [Delivery Issue Myanmar - MPT](https://rewindex.com/company/sinch/incidents/cs48nzsd92k6.md) | minor | 2023-04-12 04:42 UTC | 2023-04-12 06:56 UTC | 2.2 h | resolved |
| [Delivery Issue USA - T-Mobile](https://rewindex.com/company/sinch/incidents/2s1m1gzyd1qq.md) | minor | 2023-04-12 06:12 UTC | 2023-04-12 08:12 UTC | 2.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47267](https://rewindex.com/company/sinch/incidents/7ctdvkrvlkch.md) | minor | 2023-04-12 16:40 UTC | 2023-04-13 01:06 UTC | 8.4 h | resolved |
| [Delivery Issue New Zealand - 2degrees](https://rewindex.com/company/sinch/incidents/9hwl15jymt4v.md) | minor | 2023-04-13 13:27 UTC | 2023-04-13 15:03 UTC | 1.6 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47282](https://rewindex.com/company/sinch/incidents/30cw09xz449r.md) | minor | 2023-04-13 16:54 UTC | 2023-04-14 01:02 UTC | 8.1 h | resolved |
| [Delivery Issue Brazil - Vivo](https://rewindex.com/company/sinch/incidents/bw6wbrt4jdm8.md) | minor | 2023-04-13 19:15 UTC | 2023-04-13 21:24 UTC | 2.1 h | resolved |
| [Delivery Issue USA - T-Mobile](https://rewindex.com/company/sinch/incidents/32zx9wdntd0s.md) | minor | 2023-04-13 20:39 UTC | 2023-04-14 03:15 UTC | 6.6 h | resolved |
| [Delivery Issue Canada - Bell Mobility](https://rewindex.com/company/sinch/incidents/pmrpd6svygcw.md) | minor | 2023-04-13 22:59 UTC | 2023-04-14 09:11 UTC | 10 h | resolved |
| [Service Degradation - Dashboard - Message search and analytics](https://rewindex.com/company/sinch/incidents/0xm5m3vlbxw9.md) | minor | 2023-04-14 04:16 UTC | 2023-04-14 09:37 UTC | 5.3 h | resolved |
| [Delivery Issue The Philippines - Globe Telecom](https://rewindex.com/company/sinch/incidents/m8my66q8hr7f.md) | minor | 2023-04-14 05:24 UTC | 2023-04-14 13:09 UTC | 7.8 h | resolved |
| [Delivery Issue Nigeria - Glo Mobile](https://rewindex.com/company/sinch/incidents/mvgsc66x2f2d.md) | minor | 2023-04-14 08:22 UTC | 2023-04-14 13:11 UTC | 4.8 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47320](https://rewindex.com/company/sinch/incidents/tm8h7pbgbsrk.md) | minor | 2023-04-14 16:35 UTC | 2023-04-15 04:20 UTC | 12 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47338](https://rewindex.com/company/sinch/incidents/nz5brw96syd2.md) | none | 2023-04-15 15:46 UTC | 2023-04-15 18:35 UTC | 2.8 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47339](https://rewindex.com/company/sinch/incidents/xpms35clblht.md) | minor | 2023-04-15 15:51 UTC | 2023-04-16 01:11 UTC | 9.3 h | resolved |
| [Delivery Issue Mongolia - Mobicom](https://rewindex.com/company/sinch/incidents/cls52rl1gg8q.md) | minor | 2023-04-15 17:53 UTC | 2023-04-19 16:30 UTC | 4 d | resolved |
| [Delivery Issue Orange - France](https://rewindex.com/company/sinch/incidents/vzfm7lvpn6qj.md) | minor | 2023-04-16 05:06 UTC | 2023-04-16 07:05 UTC | 2.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47353](https://rewindex.com/company/sinch/incidents/ftknyz1npwqd.md) | minor | 2023-04-16 16:33 UTC | 2023-04-17 00:58 UTC | 8.4 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47354](https://rewindex.com/company/sinch/incidents/sd1nzxz4h23w.md) | minor | 2023-04-16 19:12 UTC | 2023-04-17 00:25 UTC | 5.2 h | resolved |
| [Delivery Issue Ireland - Eir Telecom](https://rewindex.com/company/sinch/incidents/tc3q2mm9v5yx.md) | minor | 2023-04-17 09:13 UTC | 2023-04-18 17:53 UTC | 33 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-47368](https://rewindex.com/company/sinch/incidents/tjlzj2xxc2gx.md) | none | 2023-04-17 17:29 UTC | 2023-04-18 04:12 UTC | 11 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47369](https://rewindex.com/company/sinch/incidents/m80cj04zqw34.md) | minor | 2023-04-17 17:34 UTC | 2023-04-18 02:15 UTC | 8.7 h | resolved |
| [Tickets.sinch.com / support@sinch.com issues](https://rewindex.com/company/sinch/incidents/n6fvfdrhk37r.md) | major | 2023-04-18 14:50 UTC | 2023-04-18 15:27 UTC | 37 min | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47387](https://rewindex.com/company/sinch/incidents/3vcbq46c9h5y.md) | minor | 2023-04-18 15:41 UTC | 2023-04-19 06:48 UTC | 15 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-47391](https://rewindex.com/company/sinch/incidents/zsg2xl2tqwc5.md) | minor | 2023-04-18 15:43 UTC | 2023-04-19 10:22 UTC | 19 h | resolved |
| [Delivery Issue the Philippines.](https://rewindex.com/company/sinch/incidents/p9tj316hl937.md) | minor | 2023-04-18 20:46 UTC | 2023-04-23 03:20 UTC | 4 d | resolved |
| [Delivery Issue Singapore - Singtel](https://rewindex.com/company/sinch/incidents/mbd1hjjh7bmq.md) | minor | 2023-04-19 07:42 UTC | 2023-04-19 09:02 UTC | 1.3 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47405](https://rewindex.com/company/sinch/incidents/g704d72phhg6.md) | minor | 2023-04-19 16:03 UTC | 2023-04-20 06:01 UTC | 14 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47410](https://rewindex.com/company/sinch/incidents/58kbb7hkbjzg.md) | none | 2023-04-19 18:04 UTC | 2023-04-20 04:27 UTC | 10 h | resolved |
| [Delivery issues France - Bouygues Telecom](https://rewindex.com/company/sinch/incidents/skj6f6lslhhd.md) | minor | 2023-04-19 22:24 UTC | 2023-04-20 03:48 UTC | 5.4 h | resolved |
| [Delivery Issue Singapore - Singtel](https://rewindex.com/company/sinch/incidents/cp1stjdzc1sj.md) | minor | 2023-04-20 02:47 UTC | 2023-04-20 08:35 UTC | 5.8 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47387](https://rewindex.com/company/sinch/incidents/r73z9qcycgdb.md) | minor | 2023-04-20 14:36 UTC | 2023-04-21 06:12 UTC | 16 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47423](https://rewindex.com/company/sinch/incidents/6pm1cqqrlk0k.md) | minor | 2023-04-20 16:22 UTC | 2023-04-21 04:55 UTC | 13 h | resolved |
| [Delivery Issue - Mexico - Telefonica](https://rewindex.com/company/sinch/incidents/74qv9dw0cj9t.md) | minor | 2023-04-21 08:21 UTC | 2023-05-05 17:40 UTC | 14 d | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47387](https://rewindex.com/company/sinch/incidents/vkmjng4zvgn8.md) | minor | 2023-04-21 14:30 UTC | 2023-04-21 18:32 UTC | 4.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47443](https://rewindex.com/company/sinch/incidents/2wdgpn39819g.md) | minor | 2023-04-21 16:39 UTC | 2023-04-22 03:57 UTC | 11 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47458](https://rewindex.com/company/sinch/incidents/t8sgm7nlqwrh.md) | minor | 2023-04-22 15:31 UTC | 2023-04-23 02:14 UTC | 11 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47466](https://rewindex.com/company/sinch/incidents/x7bk9whckcxf.md) | minor | 2023-04-22 16:32 UTC | 2023-04-23 02:13 UTC | 9.7 h | resolved |
| [Delivery Issue Ireland - Eir Telecom](https://rewindex.com/company/sinch/incidents/yf99tzyjy04q.md) | minor | 2023-04-23 00:42 UTC | 2023-04-23 03:11 UTC | 2.5 h | resolved |
| [Delivery Issue Venezuela - Movilnet](https://rewindex.com/company/sinch/incidents/3fn96hjfhs23.md) | minor | 2023-04-23 04:06 UTC | 2023-04-23 12:04 UTC | 8.0 h | resolved |
| [Calling Degradation - Brazil](https://rewindex.com/company/sinch/incidents/hk5bm3t534bp.md) | minor | 2023-04-23 08:39 UTC | 2023-04-23 13:34 UTC | 4.9 h | resolved |
| [Delivery Issue Kenya - Safaricom](https://rewindex.com/company/sinch/incidents/gkbqrzwc5j4b.md) | minor | 2023-04-23 09:37 UTC | 2023-04-23 12:02 UTC | 2.4 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47481](https://rewindex.com/company/sinch/incidents/xqz1f7hghj86.md) | minor | 2023-04-23 15:25 UTC | 2023-04-23 23:51 UTC | 8.4 h | resolved |
| [Calling Degradation](https://rewindex.com/company/sinch/incidents/r98cj8hz30d6.md) | major | 2023-04-24 06:56 UTC | 2023-04-24 13:30 UTC | 6.6 h | resolved |
| [Delivery Issue - Belgium](https://rewindex.com/company/sinch/incidents/qtrf9pvf6dyj.md) | minor | 2023-04-24 08:25 UTC | 2023-04-24 13:58 UTC | 5.5 h | resolved |
| [Delivery issues - Eir Ireland](https://rewindex.com/company/sinch/incidents/c4ts0rk0pqzl.md) | minor | 2023-04-24 09:31 UTC | 2023-04-24 14:37 UTC | 5.1 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47490](https://rewindex.com/company/sinch/incidents/cyf9q5l0yxy4.md) | minor | 2023-04-24 15:40 UTC | 2023-04-25 04:49 UTC | 13 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47495](https://rewindex.com/company/sinch/incidents/9k375j1fpl7x.md) | minor | 2023-04-24 18:03 UTC | 2023-04-24 20:03 UTC | 2.0 h | resolved |
| [Service degradation - US Campaigns on customer dashboard](https://rewindex.com/company/sinch/incidents/4xs2jrpfwffp.md) | minor | 2023-04-24 22:11 UTC | 2023-04-25 00:14 UTC | 2.0 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47387, MNOC-47503](https://rewindex.com/company/sinch/incidents/rhzqk1fhszmy.md) | minor | 2023-04-25 13:52 UTC | 2023-04-26 05:17 UTC | 15 h | resolved |
| [Delivery Issue USA - T-Mobile](https://rewindex.com/company/sinch/incidents/k84jhynb15nx.md) | minor | 2023-04-25 16:34 UTC | 2023-04-25 17:25 UTC | 51 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47514](https://rewindex.com/company/sinch/incidents/xcw3tb10n2br.md) | minor | 2023-04-25 16:46 UTC | 2023-04-26 04:28 UTC | 12 h | resolved |
| [Site EU3 - Degradation](https://rewindex.com/company/sinch/incidents/8g3kpnwxc4f3.md) | minor | 2023-04-25 22:51 UTC | 2023-04-26 00:24 UTC | 1.6 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47532](https://rewindex.com/company/sinch/incidents/clrcl2lts5z9.md) | minor | 2023-04-26 15:56 UTC | 2023-04-27 04:24 UTC | 12 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47387, MNOC-47503](https://rewindex.com/company/sinch/incidents/tv9bxt304zb0.md) | minor | 2023-04-26 16:22 UTC | 2023-04-27 00:56 UTC | 8.6 h | resolved |
| [Delivery Issue USA - US Cellular](https://rewindex.com/company/sinch/incidents/m14fkb404z6s.md) | minor | 2023-04-26 16:49 UTC | 2023-04-26 19:46 UTC | 3.0 h | resolved |
| [Delivery Issue Saudi Arabia - Zain](https://rewindex.com/company/sinch/incidents/0x62c8pzbrrr.md) | minor | 2023-04-27 11:56 UTC | 2023-04-27 22:05 UTC | 10 h | resolved |
| [Delivery Issue Nigeria - Glo Mobile](https://rewindex.com/company/sinch/incidents/p4v7gy6hk296.md) | minor | 2023-04-27 13:42 UTC | 2023-04-27 22:08 UTC | 8.4 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47387, MNOC-47503](https://rewindex.com/company/sinch/incidents/lx1c49tsh2hc.md) | minor | 2023-04-27 13:43 UTC | 2023-04-28 07:39 UTC | 18 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47553](https://rewindex.com/company/sinch/incidents/pg9vp563q16p.md) | minor | 2023-04-28 09:07 UTC | 2023-04-28 10:21 UTC | 1.2 h | resolved |
| [Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/tbg0nmx4w3zx.md) | major | 2023-04-28 09:09 UTC | 2023-04-30 08:31 UTC | 47 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47566](https://rewindex.com/company/sinch/incidents/7xfgh6bngyn3.md) | minor | 2023-04-28 15:48 UTC | 2023-04-29 00:55 UTC | 9.1 h | resolved |
| [Delivery Issue - Denmark](https://rewindex.com/company/sinch/incidents/j2w0h6sgr8tk.md) | minor | 2023-04-29 11:18 UTC | 2023-04-29 14:44 UTC | 3.4 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47576](https://rewindex.com/company/sinch/incidents/rdzyqcmj5t1b.md) | none | 2023-04-29 15:58 UTC | 2023-04-29 23:05 UTC | 7.1 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47577](https://rewindex.com/company/sinch/incidents/qc95ctpkjfhw.md) | none | 2023-04-29 16:41 UTC | 2023-04-30 08:51 UTC | 16 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\#  MNOC-47591](https://rewindex.com/company/sinch/incidents/l73m196b1q59.md) | none | 2023-04-30 16:32 UTC | 2023-05-01 00:38 UTC | 8.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/tyrl88py1x44.md) | maintenance | 2023-04-03 05:00 UTC | 2023-04-03 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI MO/DR and Operator gateway services \| TLS certificate renewal \|\| PCR Number \# PCRSDI-10391](https://rewindex.com/company/sinch/incidents/wtv52zr7dh1d.md) | maintenance | 2023-04-04 06:00 UTC | 2023-04-04 06:44 UTC | 44 min | resolved |
| [\[Scheduled\] DI SMPP gateway and MM7 services \| TLS certificate renewal \|\| PCR Number\# PCRSDI-10381](https://rewindex.com/company/sinch/incidents/bc0vprrbbs03.md) | maintenance | 2023-04-04 06:00 UTC | 2023-04-04 06:45 UTC | 45 min | resolved |
| [\[Scheduled\] \*\*EXTENDED\*\*  DI SMS 365 (iSMS) \| Enterprise Messaging & Operator Services \| Application Maintenance \| PCR Number\# PCRSDI-10402](https://rewindex.com/company/sinch/incidents/v3v35p15k0t6.md) | maintenance | 2023-04-04 07:46 UTC | 2023-04-04 08:00 UTC | 14 min | resolved |
| [\[Scheduled\] \*\*EXTENDED\*\*  DI SMS 365 (iSMS) \| Enterprise Messaging & Operator Services \| Application Maintenance \| PCR Number\# PCRSDI-10402](https://rewindex.com/company/sinch/incidents/hsvqccqq6mnz.md) | maintenance | 2023-04-04 08:07 UTC | 2023-04-04 10:35 UTC | 2.5 h | resolved |
| [\[Scheduled\] \*\*ROLLED BACK & RESCHEDULED\*\*  DI SMS 365 \| Operator Services \| Application and Network Maintenance \| PCR Number \# PCRSDI-10410](https://rewindex.com/company/sinch/incidents/h16695jqgp26.md) | maintenance | 2023-04-04 21:00 UTC | 2023-04-05 01:48 UTC | 4.8 h | resolved |
| [\[Scheduled\] External Maintenance -  AT&T - US](https://rewindex.com/company/sinch/incidents/n9mmkp1fhzk1.md) | maintenance | 2023-04-05 03:00 UTC | 2023-04-05 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] DI MO/DR and Operator gateway services \| TLS certificate renewal \| PCR Number \# PCRSDI-10391](https://rewindex.com/company/sinch/incidents/287j35j5dlrq.md) | maintenance | 2023-04-05 06:00 UTC | 2023-04-05 06:47 UTC | 47 min | resolved |
| [\[Scheduled\] External Maintenance - Singapore M1](https://rewindex.com/company/sinch/incidents/qbrkfgkk2vj9.md) | maintenance | 2023-04-05 18:00 UTC | 2023-04-05 21:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# INC000009815506](https://rewindex.com/company/sinch/incidents/sjgxh19ky3gt.md) | maintenance | 2023-04-05 20:01 UTC | 2023-04-05 22:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - USA AT&T](https://rewindex.com/company/sinch/incidents/rpyj75dc1lx6.md) | maintenance | 2023-04-06 03:00 UTC | 2023-04-06 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] External Maintenance -  AT&T - US](https://rewindex.com/company/sinch/incidents/hrk6z746nktt.md) | maintenance | 2023-04-06 03:43 UTC | 2023-04-06 11:00 UTC | 7.3 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/s73l8j9hthdy.md) | maintenance | 2023-04-06 04:01 UTC | 2023-04-06 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| AT&T USA Maintenance \| Ref Number: CHG000008204497](https://rewindex.com/company/sinch/incidents/3kv2m1824wdc.md) | maintenance | 2023-04-06 04:01 UTC | 2023-04-06 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - MMS Platform](https://rewindex.com/company/sinch/incidents/vfs0yg6pf12n.md) | maintenance | 2023-04-06 08:00 UTC | 2023-04-06 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - BR1 Site](https://rewindex.com/company/sinch/incidents/p8m0s66gjl48.md) | maintenance | 2023-04-06 09:02 UTC | 2023-04-06 12:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - USA AT&T](https://rewindex.com/company/sinch/incidents/22y75dnr5l8h.md) | maintenance | 2023-04-07 03:01 UTC | 2023-04-07 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| AT&T USA Maintenance \| Ref Number: CHG000008204546](https://rewindex.com/company/sinch/incidents/l6yn2sdr08k8.md) | maintenance | 2023-04-07 04:00 UTC | 2023-04-07 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Database & System Maintenance \| PCR Number \# PCRSDI-10375](https://rewindex.com/company/sinch/incidents/mzj21g3pfcls.md) | maintenance | 2023-04-11 06:01 UTC | 2023-04-11 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - CA2 Site](https://rewindex.com/company/sinch/incidents/b372w0qjb0xq.md) | maintenance | 2023-04-11 07:00 UTC | 2023-04-11 12:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - MMS Platform](https://rewindex.com/company/sinch/incidents/0n7d4dt20bcq.md) | maintenance | 2023-04-11 08:00 UTC | 2023-04-11 09:31 UTC | 1.5 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10411](https://rewindex.com/company/sinch/incidents/qlh2qzqhqnvz.md) | maintenance | 2023-04-11 08:00 UTC | 2023-04-11 10:35 UTC | 2.6 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - BR1 Site](https://rewindex.com/company/sinch/incidents/pjkckfrv7fkh.md) | maintenance | 2023-04-11 09:03 UTC | 2023-04-11 12:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - AU1 Site](https://rewindex.com/company/sinch/incidents/7vd667vll676.md) | maintenance | 2023-04-11 12:02 UTC | 2023-04-11 17:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Services and Operator Services \| Network and Application Maintenance \| PCR Number \# PCRSDI-10407](https://rewindex.com/company/sinch/incidents/tkbt49cfccsh.md) | maintenance | 2023-04-11 20:00 UTC | 2023-04-11 21:08 UTC | 1.1 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10415](https://rewindex.com/company/sinch/incidents/2gkm5n48xkck.md) | maintenance | 2023-04-12 07:00 UTC | 2023-04-12 09:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US1 Site](https://rewindex.com/company/sinch/incidents/0zx7jv0prvft.md) | maintenance | 2023-04-12 07:00 UTC | 2023-04-12 13:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - AU2 Site](https://rewindex.com/company/sinch/incidents/m54zrtwqz2qy.md) | maintenance | 2023-04-12 13:00 UTC | 2023-04-12 17:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US1 Site](https://rewindex.com/company/sinch/incidents/7d2g1qrr94ph.md) | maintenance | 2023-04-12 13:31 UTC | 2023-04-12 14:30 UTC | 59 min | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/y725tx7sr8gd.md) | maintenance | 2023-04-13 04:00 UTC | 2023-04-13 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10424](https://rewindex.com/company/sinch/incidents/wmss1x4cb5nw.md) | maintenance | 2023-04-13 07:00 UTC | 2023-04-13 08:41 UTC | 1.7 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - BR1 Site](https://rewindex.com/company/sinch/incidents/zl21b7shznnx.md) | maintenance | 2023-04-13 08:00 UTC | 2023-04-13 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US7 Site](https://rewindex.com/company/sinch/incidents/94z4p7l1bqr1.md) | maintenance | 2023-04-13 12:50 UTC | 2023-04-13 13:00 UTC | 10 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10412](https://rewindex.com/company/sinch/incidents/qzg6xtypk8g8.md) | maintenance | 2023-04-13 13:00 UTC | 2023-04-13 15:54 UTC | 2.9 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU1 Site](https://rewindex.com/company/sinch/incidents/xjwqjddns8p4.md) | maintenance | 2023-04-13 19:00 UTC | 2023-04-13 23:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AU](https://rewindex.com/company/sinch/incidents/jt8n3j66qc5b.md) | maintenance | 2023-04-15 10:00 UTC | 2023-04-16 07:42 UTC | 22 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AF](https://rewindex.com/company/sinch/incidents/r259cv3cvf16.md) | maintenance | 2023-04-15 16:00 UTC | 2023-04-16 07:42 UTC | 16 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - EU](https://rewindex.com/company/sinch/incidents/wt3g4hnhp2d7.md) | maintenance | 2023-04-15 16:00 UTC | 2023-04-16 18:48 UTC | 27 h | resolved |
| [\[Scheduled\] DI RMS 365 \| Enterprise Messaging\| TLS certificate\| Ref Number\# PCRSDI-10416](https://rewindex.com/company/sinch/incidents/9c4xs475wsh8.md) | maintenance | 2023-04-15 18:00 UTC | 2023-04-15 18:24 UTC | 24 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Message Manager Application & Database Maintenance \| PCR Number \# PCRSDI-10425](https://rewindex.com/company/sinch/incidents/06g3q0b6pqxz.md) | maintenance | 2023-04-15 18:00 UTC | 2023-04-15 21:32 UTC | 3.5 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - NA](https://rewindex.com/company/sinch/incidents/vtr8gh41nc3x.md) | maintenance | 2023-04-16 01:00 UTC | 2023-04-16 18:48 UTC | 18 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/8ww0ncm8rnrf.md) | maintenance | 2023-04-17 07:00 UTC | 2023-04-17 13:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Internal Routing: Colombia](https://rewindex.com/company/sinch/incidents/slwc4vpx6qdk.md) | maintenance | 2023-04-17 07:00 UTC | 2023-04-17 09:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance: MMS](https://rewindex.com/company/sinch/incidents/w7rvfrf63w04.md) | maintenance | 2023-04-17 08:00 UTC | 2023-04-17 09:32 UTC | 1.5 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/49fnzrmx401g.md) | maintenance | 2023-04-17 19:00 UTC | 2023-04-17 23:02 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| 3rd party Software Maintenance \| Ref Number\# NA](https://rewindex.com/company/sinch/incidents/dskds790tqpg.md) | maintenance | 2023-04-18 06:01 UTC | 2023-04-18 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - Verizon Wireless - US](https://rewindex.com/company/sinch/incidents/10j2gq9s6lcc.md) | maintenance | 2023-04-18 13:01 UTC | 2023-04-18 23:00 UTC | 10.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/8shzw7yj1znb.md) | maintenance | 2023-04-19 05:00 UTC | 2023-04-19 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10432](https://rewindex.com/company/sinch/incidents/bjg9zr19nkpv.md) | maintenance | 2023-04-19 06:00 UTC | 2023-04-19 06:44 UTC | 44 min | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - BR1 Site](https://rewindex.com/company/sinch/incidents/bmg1dw6tshhc.md) | maintenance | 2023-04-19 07:00 UTC | 2023-04-19 13:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/1d6372p6nlgc.md) | maintenance | 2023-04-20 04:00 UTC | 2023-04-20 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - BR2 Site](https://rewindex.com/company/sinch/incidents/s4zx23pnxwq9.md) | maintenance | 2023-04-20 07:00 UTC | 2023-04-20 13:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - Updated SSL Certificates - US](https://rewindex.com/company/sinch/incidents/pw6696qlczny.md) | maintenance | 2023-04-20 09:00 UTC | 2023-04-20 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US7 Site](https://rewindex.com/company/sinch/incidents/h7dvw8ttz500.md) | maintenance | 2023-04-20 10:01 UTC | 2023-04-20 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - BR2 Site](https://rewindex.com/company/sinch/incidents/nb9rjbmk79bk.md) | maintenance | 2023-04-20 10:01 UTC | 2023-04-20 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Emergency Maintenance - Updated SSL Certificates - EU](https://rewindex.com/company/sinch/incidents/c3ztqp1psgmp.md) | maintenance | 2023-04-21 12:00 UTC | 2023-04-21 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| Application Maintenance \| Ref Number\# PCRSDI-10419](https://rewindex.com/company/sinch/incidents/crpdy658vn57.md) | maintenance | 2023-04-22 23:33 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] DI RMS 365 \| Enterprise Messaging \| TLS certificate\| PCR Number\# PCRSDI-10416](https://rewindex.com/company/sinch/incidents/w58h36qk6jw1.md) | maintenance | 2023-04-23 01:00 UTC | 2023-04-23 01:26 UTC | 26 min | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10439](https://rewindex.com/company/sinch/incidents/hzrc2xxy6y08.md) | maintenance | 2023-04-24 07:00 UTC | 2023-04-24 07:37 UTC | 37 min | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10440](https://rewindex.com/company/sinch/incidents/cl6pmqbgxn0r.md) | maintenance | 2023-04-25 06:00 UTC | 2023-04-25 07:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - AU1 Site](https://rewindex.com/company/sinch/incidents/sm7f1s9kpywf.md) | maintenance | 2023-04-25 18:01 UTC | 2023-04-25 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI LTE & GRX 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# INC000009853119](https://rewindex.com/company/sinch/incidents/tbqcf4ych1fq.md) | maintenance | 2023-04-25 21:00 UTC | 2023-04-26 01:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Emergency Maintenance - UK5 Site](https://rewindex.com/company/sinch/incidents/9b8pwds5bf2h.md) | maintenance | 2023-04-26 02:02 UTC | 2023-04-26 04:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Emergency Maintenance - UK5 Site](https://rewindex.com/company/sinch/incidents/yy1s92pngd5n.md) | maintenance | 2023-04-26 05:00 UTC | 2023-04-26 05:21 UTC | 21 min | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/pryr97zt00wc.md) | maintenance | 2023-04-27 04:00 UTC | 2023-04-27 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and Database Maintenance \| PCR Number \# PCRSDI-10428](https://rewindex.com/company/sinch/incidents/ljjryp6rn2l7.md) | maintenance | 2023-04-27 05:00 UTC | 2023-04-27 07:51 UTC | 2.9 h | resolved |
| [\[Scheduled\] Customer Portal Routine Maintenance](https://rewindex.com/company/sinch/incidents/wbdvv7yg58gv.md) | maintenance | 2023-04-27 05:00 UTC | 2023-04-27 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/bvqrfmvkt72w.md) | maintenance | 2023-04-28 05:00 UTC | 2023-04-28 11:00 UTC | 6.0 h | resolved |

## Cite this

Sinch posted 102 status incidents in April 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2023/04
- Citation: Sinch, “Sinch in April 2023” (2023-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2023/04 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in April 2023 (2023-04-01)](https://rewindex.com/company/sinch/2023/04)`


---
Canonical: https://rewindex.com/company/sinch/2023/04 · Markdown: https://rewindex.com/company/sinch/2023/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:16:52.387Z