Companies/Courier/Incidents

Courier: Message Status Delays

Affected components: APICourier - APICourier - Web ApplicationWeb Application

Timeline of updates

1. identified2023-03-28 22:22 UTC

   We have identified an issue that is causing message status delays to be reflected. This will also result in delayed outbound webhook message delivery. A fix is being tested and deployed.

2. monitoring2023-03-28 22:59 UTC

   A fix has been deployed and the engineering team is monitoring status

3. resolved2023-03-28 23:27 UTC

   System is back to being healthy and fully operational

Changes Rewindex caught on this incident

• Mar 28, 2023Major incident: Message Status Delays

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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