Outages by dayJanuary 9, 2023

Outages on January 9, 2023

UTC day 2023-01-09 (Jan 9, 2023, 00:00 to Jan 9, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

23incidents started

4labelled major or critical

15vendors with a new incident

8still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 12 · No impact listed 7 · 11 maintenance

Incidents started this day 23

Vendor	Incident	Impact	Started	Resolved	Status
InfluxData (InfluxDB Cloud)	Task failures and write errors in AWS eu-central-1	Critical	14:21	16:14 (1.9 h)	resolved
Segment	Data delivery issues for device-mode destinations	Major	07:20	10:03 (2.7 h)	resolved
Confluent	Confluent Cloud Metrics API is currently experiencing elevated error rates	Major	14:57	15:26 (29 min)	resolved
Linode (Akamai)	Service Issue - Managed Databases	Major	19:28	Jan 11, 2023, 16:57 (45 h)	resolved
Vonage	Vietnam SMS - Degradation affecting Pre-Registered Domestic brands on Mobifone	Minor	03:01	03:21 (20 min)	resolved
Twilio	SMS and MMS Delivery Delays From a Subset of Shortcodes to AT&T in US	Minor	05:23	12:49 (7.4 h)	resolved
Vonage	US SMS - Delivery Degradation towards Verizon Wireless sent using a subset of short codes	Minor	07:55	Jan 10, 2023, 01:08 (17 h)	resolved
Twilio	MMS and SMS Delivery Delays to Verizon Wireless From Subset of Shortcodes	Minor	07:58	20:00 (12 h)	resolved
Twilio	Increased latencies and error rate in Conversations	Minor	10:09	10:52 (43 min)	resolved
Sinch	Delivery Issue - Netherlands - T-Mobile	Minor	11:08	12:33 (1.4 h)	resolved
Xero	Global: Hubdoc - Performance and login	Minor	12:16	13:26 (1.2 h)	resolved
Twilio	Inbound Message Delivery Delays to a Subset of Twilio Denmark Phone Numbers	Minor	17:23	21:48 (4.4 h)	resolved
Gusto	Users may be experiencing slowness in app and navigating our site	Minor	20:59	Jan 10, 2023, 00:34 (3.6 h)	resolved
ActiveCampaign	Engineers have identified an infrastructure issue impacting multiple services.	Minor	22:05	22:10 (5 min)	resolved
npm	Package publish impacted	Minor	23:14	23:57 (43 min)	resolved
Box	[Minor] Issue with Uploads, Downloads, and Public API	Minor	23:55	Jan 10, 2023, 01:01 (1.1 h)	resolved
DigitalOcean	Network Connectivity in TOR1	No impact listed	07:32	07:32 (0 min)	resolved
DigitalOcean	Droplet, Managed Kubernetes, Managed Database and Load Balancer in LON1 region	No impact listed	12:42	12:42 (0 min)	resolved
Wise	Service disruption	No impact listed	14:23	16:30 (2.1 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-45346	No impact listed	17:23	Jan 10, 2023, 00:12 (6.8 h)	resolved
DigitalOcean	Functions through App Platform	No impact listed	21:59	21:59 (0 min)	resolved
Scaleway	[Dedibox] Ubuntu 20.04 installation issues	No impact listed	22:15	Jan 16, 2023, 10:13 (6 d)	resolved
Twilio	On Call Engineers are Investigating a Potential Issue with the Chat Widget in SendGrid Help Center	No impact listed	23:17	Jan 10, 2023, 00:28 (1.2 h)	resolved

Still open from earlier days 8

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth International Market Impairment - Brazil - Goiania	Major	Jan 3, 2023, 18:06	09:55 (6 d)	resolved
Gorgias	Facebook integrations disconnected and unable to reconnect	Major	Jan 4, 2023, 09:00	07:45 (5 d)	resolved
Scaleway	[FR-PAR-1] - Load Balancer backend unreachable	Minor	Jan 5, 2023, 17:46	Jan 31, 2023, 16:22 (26 d)	resolved
Akamai	Web Security Analytics Delays	Minor	Jan 6, 2023, 19:49	Jan 12, 2023, 16:43 (6 d)	resolved
Scaleway	[CONSOLE] Error in Deletion of directories in Buckets from Console interface	Minor	Jan 7, 2023, 16:25	Jan 11, 2023, 14:14 (4 d)	resolved
Twilio	SMS Delivery Failures to Algar Telecom (CTBC) Network in Brazil	Minor	Jan 7, 2023, 16:58	Jan 10, 2023, 01:27 (2 d)	resolved
Snyk	CircelCI Security Alert	No impact listed	Jan 5, 2023, 10:46	Jan 23, 2023, 20:37 (18 d)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-45327	No impact listed	Jan 8, 2023, 17:55	01:17 (7.4 h)	resolved

Maintenance 11

Vendor	Incident	Impact	Started	Resolved	Status
JFrog	[Scheduled] Planned Cloud Maintenance on Azure West US	Maintenance	00:00	15:00 (15 h)	resolved
Sinch	[Scheduled] External Maintenance - T-Mobile - US	Maintenance	06:00	12:00 (6.0 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	06:00	12:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	08:00	13:00 (5.0 h)	resolved
Bitrise	[Scheduled] Scheduled maintenance on Bitrise - Rolling Builds and Testing Addons	Maintenance	08:00	09:00 (1.0 h)	resolved
Scaleway	[Scheduled] [All AZ] Disruption may occur on our api-compute on all AZ during maintenance	Maintenance	10:01	10:54 (53 min)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - China	Maintenance	12:00	16:01 (4.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance	Maintenance	16:01	Jan 10, 2023, 09:00 (17 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	20:00	Jan 31, 2023, 00:01 (21 d)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Jan 10, 2023, 00:00 (4.0 h)	resolved
SparkPost	[Scheduled] SparkPost Database Maintenance - EU region	Maintenance	23:01	Jan 10, 2023, 03:30 (4.5 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: InfluxData (InfluxDB Cloud), Segment, Confluent, Linode (Akamai), Vonage, Twilio, Sinch, Xero, Gusto, ActiveCampaign, npm, Box.

Cite this

23 vendor-reported incidents started on 2023-01-09 (UTC) across 15 vendors, 4 labelled major or critical by the vendor.

Title: Outages on January 9, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-01-09 00:00 UTC
URL: https://rewindex.com/outages/2023-01-09

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