rewindex

CompaniesSinchMonthly reportsJanuary 2023

Sinch in January 2023: incidents, uptime and changes

48incidents posted
1labelled major or critical
99.90%free of major/critical
59.09%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 43 min, incident time 12.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 28 · No impact listed 19

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Tickets.sinch.com / support@sinch.com issuesCritical43 minresolved01-11

Other incidents 47

IncidentImpactStartedDurationStatusDay
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-45237No impact listed4.0 hresolved01-02
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-45257Minor5.9 hresolved01-03
Delivery Issue - Globe PhilippinesMinor8.3 hresolved01-03
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45296No impact listed6.0 hresolved01-05
DI SMS 365 | Enterprise Messaging | Delay in receipt of Mobile Acknowledgement (DLRs) | TT# MNOC-45288No impact listed7.6 hresolved01-05
RTC - Calling and Verification DegradationMinor39 minresolved01-07
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-45327No impact listed15 hresolved01-07
UK5 Site - Network DisruptionMinor8.4 hresolved01-08
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45327No impact listed7.4 hresolved01-08
Delivery Issue - Netherlands - T-MobileMinor1.4 hresolved01-09
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45346No impact listed6.8 hresolved01-09
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45380No impact listed5.5 hresolved01-11
support@sinch.com issuesMinor24 hresolved01-11
Service Degradation - Customer Dashboard AnalyticsMinor1.2 hresolved01-12
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45411No impact listed8.0 hresolved01-13
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45425Minor9.5 hresolved01-14
DI SMS 365, DI SMS 365 (iSMS, SMSx) & DI MMS 365 (MM4 & MM7) | Enterprise Messaging & Operator services | Potential Delay in delivery of MO , MT and DLR | MNOC-45427 / MNOC-45426 / MNOC-45424Minor9 dresolved01-14
Delivery Issue Ireland - Eir TelecomMinor7.6 hresolved01-16
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45451Minor9.2 hresolved01-16
Delivery Issue Singapore - SingtelMinor1.8 hresolved01-17
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45495No impact listed7.1 hresolved01-18
Service Degradation - DashboardMinor4.5 hresolved01-18
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45507No impact listed4.9 hresolved01-19
Delivery Issues Sweden - TelenorMinor7.5 hresolved01-20
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45523No impact listed5.8 hresolved01-20
Delivery Issues Jersey - TelnetMinor2.4 hresolved01-21
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45534Minor7.2 hresolved01-21
Delivery Issue Singapore - SingtelMinor32 hresolved01-22
Delivery Issue Brazil - ClaroMinor1.9 hresolved01-22
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45542No impact listed6.2 hresolved01-22
Delivery Issue Singapore - SingtelMinor4.5 hresolved01-23
SDI SMS 365(iSMS) | Operator Services | Potential delay in delivery of MO, MT and DLR Traffic | TT#MNOC-45570No impact listed39 minresolved01-24
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45573No impact listed11 hresolved01-24
Delivery Issue Sweden - Tele2Minor6.1 hresolved01-25
Site US7 & BR2 - DegradationMinor4.1 hresolved01-25
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45598No impact listed7.1 hresolved01-26
Delivery Issue Chile - ClaroMinor6.1 hresolved01-27
Delivery Issue - Dominican Republic - AlticeMinor4.5 hresolved01-27
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45613No impact listed7.8 hresolved01-27
Delivery Issue Myanmar - MPTMinor3.2 hresolved01-28
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-45624No impact listed7.1 hresolved01-28
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45642No impact listed7.9 hresolved01-29
Delivery Issue Netherlands - T-MobileMinor7.7 hresolved01-29
Delivery Issue - Brazil - VivoMinor4.0 hresolved01-30
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45657No impact listed6.8 hresolved01-30
Delivery Issue Kuwait - ZainMinor3 dresolved01-31
Delivery Issue Brazil - TIMMinor1.4 hresolved01-31

Maintenance 53

Show scheduled maintenance

Cite this

Sinch posted 48 status incidents in January 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in January 2023
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2023/01

All Sinch monthsRecent incidentsMarkdown