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CompaniesSinchMonthly reportsDecember 2022

Sinch in December 2022: incidents, uptime and changes

57incidents posted
1labelled major or critical
99.81%free of major/critical
48.41%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 23 min, incident time 16.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 33 · No impact listed 23

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Tickets.sinch.com / support@sinch.com issuesCritical1.4 hresolved12-08

Other incidents 56

IncidentImpactStartedDurationStatusDay
MMS platform disturbanceMinor2.9 hresolved12-01
Delivery Issue Jersey - TelnetMinor3.2 hresolved12-01
DI SMS 365(iSMS) | Operator Services | Potential delay in delivery of MO, MT and DLR Traffic | TT#MNOC-44690No impact listed0 minresolved12-01
Calling Degradation - BrazilMinor16 hresolved12-01
DI MMS 365-MM7 | Enterprise Messaging | Potential delay in delivery of Multimedia Messages| TT# MNOC-44695No impact listed4.7 hresolved12-01
Delivery Issue Jersey - TelnetMinor1.1 hresolved12-02
DI MMS 365-MM7 | Enterprise Messaging | Potential delay in delivery of Multimedia Messages| TT# MNOC-44722No impact listed12 hresolved12-02
10DLC Brand Registration IssueNo impact listed3 dresolved12-02
Delivery Issue Iraq - Asia CellMinor1.2 hresolved12-03
Delivery Issue Netherlands - T-MobileMinor8.5 hresolved12-04
DI MMS 365-MM7 | Enterprise Messaging | Potential delay in delivery of Multimedia Messages| TT#MNOC-44749No impact listed11 hresolved12-04
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages || TT# MNOC-44767No impact listed6.3 hresolved12-05
Delivery Issue Pakistan - ZongMinor2.8 hresolved12-05
Delivery Issue USA - US CellularMinor4.7 hresolved12-06
DI SMS 365 | Enterprise Messaging | CMP Portal Inaccessible | TT# MNOC-44795Minor8.2 hresolved12-07
Delivery Issue Jersey - TelnetMinor25 hresolved12-07
Delivery Issue Brazil - VivoMinor3.2 hresolved12-07
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-44801Minor6.4 hresolved12-07
Delivery Issue US - T-MobileMinor5.2 hresolved12-07
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-44819Minor7.5 hresolved12-08
Service Degradation - Customer Dashboard MessageSearch and AnalyticsMinor4.8 hresolved12-08
MMS platform disturbanceMinor4.0 hresolved12-08
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT, MO and DLR traffic towards Telstra Australia in AustraliaNo impact listed3.0 hresolved12-09
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-44844No impact listed20 hresolved12-09
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR traffic towards multiple operators in New ZealandMinor20 hresolved12-09
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-44863Minor11 hresolved12-10
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-44872Minor9.5 hresolved12-11
Intermittent connectivity issues towards EU1 and DIMinor15 dresolved12-12
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-44893Minor8.1 hresolved12-12
Network disturbance - EU3Minor1.6 hresolved12-13
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-44915No impact listed7.2 hresolved12-13
DI SMS 365 | Enterprise Messaging | CMP Portal Inaccessible | TT#MNOC-44919No impact listed0 minresolved12-14
Delivery Issue Sweden - TelenorMinor1.7 hresolved12-14
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-44930No impact listed8.4 hresolved12-14
Delivery Issue O2 UKMinor12 hresolved12-14
DI SMS 365 | Enterprise Messaging | CMP Portal Inaccessible | TT#MNOC-44936Minor26 minresolved12-15
Delivery Issue Vodafone UKMinor6 dresolved12-15
DI SMS 365 | Enterprise Messaging | CMP Portal Inaccessible | TT# MNOC-44952Minor48 minresolved12-15
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-44958No impact listed12 hresolved12-15
Network disturbance - EU3Minor4.6 hresolved12-16
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-44991No impact listed12 hresolved12-16
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-45021No impact listed8.8 hresolved12-18
DI SMS 365 | Potential Delay in Delivery of MO, MT and DLR towards multiple Operators | TT#MNOC-45028Minor18 minresolved12-19
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45043No impact listed17 hresolved12-19
DI SMS 365 | Enterprise Messaging | CMP Portal Inaccessible | TT#MNOC-45057No impact listed57 minresolved12-20
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-45068No impact listed8.2 hresolved12-20
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-45087Minor7.4 hresolved12-21
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45105No impact listed7.0 hresolved12-22
Delivery Issue - SingaporeMinor5.4 hresolved12-23
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45124Minor18 hresolved12-23
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45149Minor12 hresolved12-25
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45172No impact listed19 hresolved12-27
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45186No impact listed8.9 hresolved12-28
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards multiple destinationsNo impact listed8.7 hresolved12-29
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards multiple operators in CanadaNo impact listed15 hresolved12-30
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-45211No impact listed4.5 hresolved12-30

Maintenance 26

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Cite this

Sinch posted 57 status incidents in December 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in December 2022
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2022/12

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