Outages by dayDecember 20, 2022

Outages on December 20, 2022

UTC day 2022-12-20 (Dec 20, 2022, 00:00 to Dec 20, 2022, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

28incidents started

8labelled major or critical

20vendors with a new incident

10still open from earlier days

By vendor label: Critical 3 · Major 5 · Minor 15 · No impact listed 5 · 5 maintenance

Incidents started this day 28

Vendor	Incident	Impact	Started	Resolved	Status
Prisma	Issues with accessing the Control Plane	Critical	07:42	08:26 (44 min)	resolved
Monday.com	Investigating issues with our automations	Critical	11:40	12:00 (20 min)	resolved
Lattice	Lattice Website is Down	Critical	18:39	18:43 (4 min)	resolved
Confluent	Applications may experience failures when attempting to connect to Basic and Standard clusters in GCP US-East1.	Major	01:31	Dec 21, 2022, 17:35 (40 h)	resolved
Xero	Xero Mobile - users unable to send invoices on Xero Mobile App	Major	03:42	05:12 (1.5 h)	resolved
Travis CI	Synchronization with GitHub fails	Major	14:13	15:44 (1.5 h)	resolved
Gorgias	Messages not reaching Helpdesk for ~10% of the chat integrations	Major	17:48	18:10 (22 min)	resolved
Xero	Xero HQ - client list is down	Major	21:47	22:12 (25 min)	resolved
GitHub Copilot	Incident with Actions	Minor	00:09	01:38 (1.5 h)	resolved
GitHub	Incident with Actions	Minor	00:09	01:38 (1.5 h)	resolved
Gorgias	Replication lag between Helpdesk database and search engine leads to outdated search results in the customers search feature.	Minor	00:32	03:49 (3.3 h)	resolved
GitHub Copilot	Incident with Actions	Minor	06:55	07:58 (1.1 h)	resolved
GitHub	Incident with Actions	Minor	06:55	07:58 (1.1 h)	resolved
New Relic	Alert Notification Irregularities in the US Region	Minor	08:38	13:05 (4.5 h)	resolved
Vonage	Vietnam SMS - Delay with SMS register traffic with all networks	Minor	09:41	14:27 (4.8 h)	resolved
Scaleway	[Console] Magic link authentication down	Minor	10:31	10:31 (0 min)	resolved
Smartsheet	Emails From Automated Workflows and Conversations Are Delayed	Minor	12:30	13:42 (1.2 h)	resolved
Monday.com	Investigating issues with our automations	Minor	15:05	16:53 (1.8 h)	resolved
npm	Package publish impacted	Minor	16:46	18:51 (2.1 h)	resolved
Twilio	Video API Failures	Minor	17:57	21:17 (3.3 h)	resolved
Bitrise	Increased queue time on our Xcode 14.0.x and 14.1.x stacks	Minor	18:25	19:45 (1.3 h)	resolved
BigCommerce	PayPal Availability	Minor	20:43	22:49 (2.1 h)	resolved
Xero	Customers experiencing issues accessing Xero, and general slowness across the platform	Minor	22:30	Dec 21, 2022, 09:58 (11 h)	resolved
Substack	Editor issues	No impact listed	01:45	02:20 (35 min)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| CMP Portal Inaccessible \| TT#MNOC-45057	No impact listed	03:19	04:16 (57 min)	resolved
Netlify	Build logs not showing in our UI	No impact listed	15:59	15:59 (0 min)	resolved
Vonage	Issues with Multiple Call Legs	No impact listed	17:49	Dec 21, 2022, 10:29 (17 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT#MNOC-45068	No impact listed	19:08	Dec 21, 2022, 03:18 (8.2 h)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[AMS] Power issues	Critical	Dec 16, 2022, 11:51	Jan 16, 2023, 10:07 (31 d)	resolved
Scaleway	[WEBHOSTING] Blacklist Abusix	Major	Dec 16, 2022, 11:05	Jan 27, 2023, 10:11 (42 d)	resolved
Dialpad	Issues accessing www.Dialpad.com	Major	Dec 19, 2022, 22:49	03:00 (4.2 h)	resolved
Sinch	Delivery Issue Vodafone UK	Minor	Dec 15, 2022, 09:08	Dec 21, 2022, 13:06 (6 d)	resolved
Scaleway	[WEBHOSTING] FTP connection problems	Minor	Dec 15, 2022, 14:25	Jan 1, 2023, 10:28 (17 d)	resolved
RevenueCat	Dashboard data including charts may be delayed by up to several hours	Minor	Dec 18, 2022, 11:31	Dec 23, 2022, 00:35 (5 d)	resolved
Twilio	SMS Delivery Delays to Zain Network in Jordan	Minor	Dec 19, 2022, 13:56	12:17 (22 h)	resolved
Xero	UK Open Banking customers unable to create or manually renew bank feeds	Minor	Dec 19, 2022, 17:33	Dec 28, 2022, 23:06 (9 d)	resolved
Bandwidth	Bandwidth Local Market Impairment - 478 - Montgomery AL	No impact listed	Dec 14, 2022, 22:28	18:34 (6 d)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-45043	No impact listed	Dec 19, 2022, 17:41	10:55 (17 h)	resolved

Maintenance 5

Vendor	Incident	Impact	Started	Resolved	Status
Optimizely	[Scheduled] Search and Navigation - Emergency maintenance to EMEA01	Maintenance	02:00	05:00 (3.0 h)	resolved
Typeform	[Scheduled] Scheduled maintenance - Submissions Database	Maintenance	05:31	07:00 (1.5 h)	resolved
Ashby	[Scheduled] Analytics & Recruiting - Reports Infrastructure Maintenance	Maintenance	11:00	11:07 (7 min)	resolved
Twilio	[Scheduled] Malaysia SMS Carrier Partner Maintenance	Maintenance	18:01	22:00 (4.0 h)	resolved
LaunchDarkly	[Scheduled] Maintenance of Context indexing and search	Maintenance	18:23	19:43 (1.3 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Prisma, Monday.com, Lattice, Confluent, Xero, Travis CI, Gorgias, GitHub Copilot, GitHub, New Relic, Vonage, Scaleway.

Cite this

28 vendor-reported incidents started on 2022-12-20 (UTC) across 20 vendors, 8 labelled major or critical by the vendor.

Title: Outages on December 20, 2022
Vendor: Rewindex daily outage roundup
Date: 2022-12-20 00:00 UTC
URL: https://rewindex.com/outages/2022-12-20

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