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CompaniesGustoMonthly reportsJanuary 2023

Gusto in January 2023: incidents, uptime and changes

7incidents posted
5labelled major or critical
99.05%free of major/critical
98.10%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7 h, incident time 14 h 6 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 3 · Minor 2

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Some users with a pending payroll blocker for Washington Occupational codes are unable to access the Tax Setup pageCritical2.2 hresolved01-11
Some users are unable to process payroll and move to step 2 of the payroll flowCritical1.5 hresolved01-11
Users may be experiencing slowness in app and navigating our siteMajor2.7 hresolved01-05
New Customers are unable to create a Gusto accountMajor11 minresolved01-17
Most users are unable to access invoices for NEXT/AP Intego Worker's CompensationMajor1.8 hresolved01-23

Other incidents 2

IncidentImpactStartedDurationStatusDay
Users may be experiencing slowness in app and navigating our siteMinor3.6 hresolved01-09
Previews of 940 and 944 filings in Gusto are incorrect and reflect 2021; However, correct 2022 filings were sent to the IRSMinor3.5 hresolved01-13

Maintenance 1

Show scheduled maintenance

Cite this

Gusto posted 7 status incidents in January 2023 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Gusto in January 2023
Vendor
Gusto
Date
URL
https://rewindex.com/company/gusto/2023/01

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