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CompaniesBoxMonthly reportsJanuary 2023

Box in January 2023: incidents, uptime and changes

7incidents posted
5labelled major or critical
94.61%free of major/critical
94.30%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 40 h 5 min, incident time 42 h 22 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 5 · Minor 2

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
[Major] Issues with Uploads, Downloads and metadataMajor12 minresolved01-23
[Major] Issues with Uploads, Downloads and metadataMajor4.3 hresolved01-24
[Major] Issues with Uploads, Downloads, metadata, public API and SignMajor14 hresolved01-25
[Major] Issues with Uploads, Downloads, public APIMajor21 hresolved01-26
[Major] Customers are experiencing impact to Public API, Uploads, Downloads, and Metadata.Major21 minresolved01-31

Other incidents 2

IncidentImpactStartedDurationStatusDay
[Minor] Issue with Uploads, Downloads, and Public APIMinor1.1 hresolved01-09
[Minor] Issue with Office OnlineMinor1.2 hresolved01-13

Cite this

Box posted 7 status incidents in January 2023 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in January 2023
Vendor
Box
Date
URL
https://rewindex.com/company/box/2023/01

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