# Box in January 2023: incidents, uptime and changes

> Box in January 2023: 7 incidents on its status page (5 major or critical), 94.61% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2023/01
Last updated: 2023-02-01T00:00:00Z

- Incidents posted: 7 (major/critical: 5) · Maintenance: 0
- By vendor impact label: major 5, minor 2
- Uptime (vendor-reported): 94.61% free of major/critical incidents, 94.30% free of any incident; outage time 40 h 5 min, incident time 42 h 22 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2022](https://rewindex.com/company/box/2022/12.md) · Next: [February 2023](https://rewindex.com/company/box/2023/02.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Major\] Issues with Uploads, Downloads and metadata](https://rewindex.com/company/box/incidents/zhw5yctby3wx.md) | major | 2023-01-23 21:21 UTC | 2023-01-23 21:33 UTC | 12 min | resolved |
| [\[Major\] Issues with Uploads, Downloads and metadata](https://rewindex.com/company/box/incidents/xgnhqhjs4ll9.md) | major | 2023-01-24 16:36 UTC | 2023-01-24 20:55 UTC | 4.3 h | resolved |
| [\[Major\] Issues with Uploads, Downloads, metadata, public API and Sign](https://rewindex.com/company/box/incidents/m35t37jyzd72.md) | major | 2023-01-25 03:47 UTC | 2023-01-25 18:11 UTC | 14 h | resolved |
| [\[Major\] Issues with Uploads, Downloads, public API](https://rewindex.com/company/box/incidents/pdrjlfc2ywvn.md) | major | 2023-01-26 18:24 UTC | 2023-01-27 15:13 UTC | 21 h | resolved |
| [\[Major\] Customers are experiencing impact to Public API, Uploads, Downloads, and Metadata.](https://rewindex.com/company/box/incidents/dl8mmx87wr90.md) | major | 2023-01-31 08:45 UTC | 2023-01-31 09:06 UTC | 21 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Minor\] Issue with Uploads, Downloads, and Public API](https://rewindex.com/company/box/incidents/c3wp7gqvymj8.md) | minor | 2023-01-09 23:55 UTC | 2023-01-10 01:01 UTC | 1.1 h | resolved |
| [\[Minor\] Issue with Office Online](https://rewindex.com/company/box/incidents/3l8ctzfws1yn.md) | minor | 2023-01-13 19:12 UTC | 2023-01-13 20:23 UTC | 1.2 h | resolved |
| [\[Major\] Issues with Uploads, Downloads and metadata](https://rewindex.com/company/box/incidents/zhw5yctby3wx.md) | major | 2023-01-23 21:21 UTC | 2023-01-23 21:33 UTC | 12 min | resolved |
| [\[Major\] Issues with Uploads, Downloads and metadata](https://rewindex.com/company/box/incidents/xgnhqhjs4ll9.md) | major | 2023-01-24 16:36 UTC | 2023-01-24 20:55 UTC | 4.3 h | resolved |
| [\[Major\] Issues with Uploads, Downloads, metadata, public API and Sign](https://rewindex.com/company/box/incidents/m35t37jyzd72.md) | major | 2023-01-25 03:47 UTC | 2023-01-25 18:11 UTC | 14 h | resolved |
| [\[Major\] Issues with Uploads, Downloads, public API](https://rewindex.com/company/box/incidents/pdrjlfc2ywvn.md) | major | 2023-01-26 18:24 UTC | 2023-01-27 15:13 UTC | 21 h | resolved |
| [\[Major\] Customers are experiencing impact to Public API, Uploads, Downloads, and Metadata.](https://rewindex.com/company/box/incidents/dl8mmx87wr90.md) | major | 2023-01-31 08:45 UTC | 2023-01-31 09:06 UTC | 21 min | resolved |

## Cite this

Box posted 7 status incidents in January 2023 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2023/01
- Citation: Box, “Box in January 2023” (2023-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2023/01 (CC BY 4.0).
- Markdown link: `[Box: Box in January 2023 (2023-01-01)](https://rewindex.com/company/box/2023/01)`


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Canonical: https://rewindex.com/company/box/2023/01 · Markdown: https://rewindex.com/company/box/2023/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:47.869Z