CompaniesSurveyMonkeyMonthly reportsJanuary 2023
SurveyMonkey in January 2023: incidents, uptime and changes
5incidents posted
5labelled major or critical
99.58%free of major/critical
99.58%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 3 h 7 min, incident time 3 h 7 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 4
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Errors across the site and slow performance | Critical | 51 min | resolved | 01-27 | |
| Errors when taking surveys and API | Major | 13 min | resolved | 01-17 | |
| Errors shown when attempting to take a survey | Major | 4 min | resolved | 01-20 | |
| EU SurveyMonkey - Analyze Results is currently down for EU accounts | Major | 1.1 h | resolved | 01-24 | |
| Errors across the site and slow performance | Major | 56 min | resolved | 01-31 |
Cite this
SurveyMonkey posted 5 status incidents in January 2023 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- SurveyMonkey in January 2023
- Vendor
- SurveyMonkey
- Date
- URL
- https://rewindex.com/company/surveymonkey/2023/01