# SurveyMonkey in January 2023: incidents, uptime and changes

> SurveyMonkey in January 2023: 5 incidents on its status page (5 major or critical), 99.58% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SurveyMonkey’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/surveymonkey/2023/01
Last updated: 2023-02-01T00:00:00Z

- Incidents posted: 5 (major/critical: 5) · Maintenance: 0
- By vendor impact label: critical 1, major 4
- Uptime (vendor-reported): 99.58% free of major/critical incidents, 99.58% free of any incident; outage time 3 h 7 min, incident time 3 h 7 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2022](https://rewindex.com/company/surveymonkey/2022/12.md) · Next: [February 2023](https://rewindex.com/company/surveymonkey/2023/02.md) · [All months](https://rewindex.com/company/surveymonkey/reports.md) · [SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Errors across the site and slow performance](https://rewindex.com/company/surveymonkey/incidents/btk9p1r5sljf.md) | critical | 2023-01-27 17:15 UTC | 2023-01-27 18:06 UTC | 51 min | resolved |
| [Errors when taking surveys and API](https://rewindex.com/company/surveymonkey/incidents/56v5bbpdc07j.md) | major | 2023-01-17 17:29 UTC | 2023-01-17 17:42 UTC | 13 min | resolved |
| [Errors shown when attempting to take a survey](https://rewindex.com/company/surveymonkey/incidents/5wpxrdkh63vm.md) | major | 2023-01-20 17:30 UTC | 2023-01-20 17:34 UTC | 4 min | resolved |
| [EU SurveyMonkey - Analyze Results is currently down for EU accounts](https://rewindex.com/company/surveymonkey/incidents/311j9tj6v9vx.md) | major | 2023-01-24 12:47 UTC | 2023-01-24 13:50 UTC | 1.1 h | resolved |
| [Errors across the site and slow performance](https://rewindex.com/company/surveymonkey/incidents/18n0zsgc1ytf.md) | major | 2023-01-31 17:11 UTC | 2023-01-31 18:07 UTC | 56 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Errors when taking surveys and API](https://rewindex.com/company/surveymonkey/incidents/56v5bbpdc07j.md) | major | 2023-01-17 17:29 UTC | 2023-01-17 17:42 UTC | 13 min | resolved |
| [Errors shown when attempting to take a survey](https://rewindex.com/company/surveymonkey/incidents/5wpxrdkh63vm.md) | major | 2023-01-20 17:30 UTC | 2023-01-20 17:34 UTC | 4 min | resolved |
| [EU SurveyMonkey - Analyze Results is currently down for EU accounts](https://rewindex.com/company/surveymonkey/incidents/311j9tj6v9vx.md) | major | 2023-01-24 12:47 UTC | 2023-01-24 13:50 UTC | 1.1 h | resolved |
| [Errors across the site and slow performance](https://rewindex.com/company/surveymonkey/incidents/btk9p1r5sljf.md) | critical | 2023-01-27 17:15 UTC | 2023-01-27 18:06 UTC | 51 min | resolved |
| [Errors across the site and slow performance](https://rewindex.com/company/surveymonkey/incidents/18n0zsgc1ytf.md) | major | 2023-01-31 17:11 UTC | 2023-01-31 18:07 UTC | 56 min | resolved |

## Cite this

SurveyMonkey posted 5 status incidents in January 2023 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/surveymonkey/2023/01
- Citation: SurveyMonkey, “SurveyMonkey in January 2023” (2023-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/2023/01 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey in January 2023 (2023-01-01)](https://rewindex.com/company/surveymonkey/2023/01)`


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Canonical: https://rewindex.com/company/surveymonkey/2023/01 · Markdown: https://rewindex.com/company/surveymonkey/2023/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:28:59.977Z