Vonage: Service Issue in Virginia Data Center
Timeline of updates
- resolved
On 2023 Jan 18th, from 16:18:48 UTC to 16:20:43 UTC, there was a temporary service issue on our Virginia datacenter. During this time, calls may have taken longer to connect or been rejected. Voice API, SIP Trunking, Verify and In-app Voice services were the affected services. At this time, the issue is resolved and normal operations have resumed. Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling (opens in new tab) - for an explanation of our approach to publishing incidents.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2023-01-18 17:47 UTC, resolved after 0 min, 1 update(s).
- Title
- Service Issue in Virginia Data Center
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/3qdtbz8yh12z
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