Vonage: Service Issue in Platform: Messages API
Timeline of updates
- resolved
Our monitoring has alerted us to a potential service issue with our Messages API platform from 20:46 UTC to 20:58 UTC where customers may have experienced issues with both inbound and outbound messages as well as callback delays. If there is a customer impact, it is likely to be affecting the following products: Messages API Dispatch API Verify API Please see this article - https://api.support.vonage.com/hc/en-us/articles/360015693092-Nexmo-Incident-Handling (opens in new tab) - for an explanation of our approach to publishing incidents.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2023-01-27 21:59 UTC, resolved after 0 min, 1 update(s).
- Title
- Service Issue in Platform: Messages API
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/n4cz41dnj88r
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