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CompaniesVonageMonthly reportsNovember 2022

Vonage in November 2022: incidents, uptime and changes

99incidents posted
2labelled major or critical
99.47%free of major/critical
40.25%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 46 min, incident time 17.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 80 · No impact listed 17

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Issue with logging InfrastructureCritical3.8 hresolved11-04
Issue with Logging serverMajor0 minresolved11-28

Other incidents 97

IncidentImpactStartedDurationStatusDay
Moldova SMS - Degradation towards Orange NetworkMinor2.3 hresolved11-01
Partial Inbound Call FailuresMinor21 hresolved11-01
Voice Services - Partial OutageMinor1.8 hresolved11-02
Pakistan SMS - Delivery Degradation towards Jazz NetworkMinor6.9 hresolved11-02
Djibouti SMS - Delivery Degradation towards Evatis NetworkMinor7.4 hresolved11-02
Issue with service in EU-WEST-1 regionNo impact listed59 minresolved11-02
Voice Service (WebRTC) Issue in PlatformNo impact listed11 hresolved11-02
Archiving Server restarted in US-WEST-2No impact listed0 minresolved11-03
Indonesia SMS - Delivery Degradation of Domestic Brands towards Hutchison 3Minor3.3 hresolved11-03
Taiwan SMS - Delivery degradation towards Taiwan Far EasTone networkMinor6.2 hresolved11-03
Archiving Server restarted in US-WEST-2No impact listed0 minresolved11-04
USA - MMS Tollfree latency affecting T-Mobile NetworkMinor9.4 hresolved11-04
MMS Delivery IssuesMinor4 dresolved11-04
CA - SMS latency affecting CA toll-free numbersMinor2.5 hresolved11-04
Israel SMS - Delivery degradation towards Pelephone networkMinor2.5 hresolved11-04
Archiving Server restarted in APNE1No impact listed0 minresolved11-04
Archiving Server restarted in APS1No impact listed0 minresolved11-05
Afghanistan SMS - Delivery Degradation towards MTN NetworkMinor1.8 hresolved11-05
France SMS - Degradation for Inbound SMS towards France short code numbersMinor19 hresolved11-06
Israel SMS - Delivery Degradation towards Partner (425-01) NetworkMinor3.1 hresolved11-07
Messages API - MMS Delivery IssuesMinor14 hresolved11-07
USA - MMS latency affecting AT&TMinor6.8 hresolved11-07
Video API - India Region - Session Creation IssueNo impact listed0 minresolved11-07
USA - MMS latency affecting VerizonMinor2.6 hresolved11-07
USA - MMS latency affecting 10DLC messages to AT&TMinor26 hresolved11-08
Mexico SMS - Degradation towards Telcel MexicoMinor4.5 hresolved11-08
Peru SMS - Degradation towards Claro networkMinor1.9 hresolved11-09
Cameroon SMS - Delivery degradation towards Orange networkMinor5.4 hresolved11-09
Vonage Customer Dashboard login issue.Minor1.6 hresolved11-09
Nigeria SMS - Delivery Degradation towards Globacom networkMinor12 hresolved11-09
South Africa SMS - Degradation of Inbound SMS Towards Long Virtual NumbersMinor4.6 hresolved11-10
Indonesia SMS - Delivery degradation towards XL NetworkMinor1.4 hresolved11-10
SMS Service Issue in PlatformMinor1.5 hresolved11-10
USA - MMS latency affecting AT&TMinor4.4 hresolved11-10
US-EAST-1 Archiving Server FailedNo impact listed43 minresolved11-10
Afghanistan SMS - Delivery Degradation towards all networksMinor4.3 hresolved11-11
Mexico SMS - Degradation of Inbound SMS Towards Long Virtual NumbersMinor9.4 hresolved11-12
Indonesia SMS - Delivery Degradation towards Hutchison 3Minor3.2 hresolved11-14
Mexico SMS - Degradation of Pre-Registered brandsMinor1.2 hresolved11-14
Service Issue in API PlatformsNo impact listed6.7 hresolved11-14
US SMS - Latency for messages sent using a subset of Short Codes to T MobileMinor3.5 hresolved11-14
Service Issue in PlatformNo impact listed1.5 hresolved11-15
Armenia SMS - Delivery degradation towards Beeline networkMinor3.7 hresolved11-15
USA & CA - SMS & MMS latency affecting toll-free numbersMinor3.0 hresolved11-15
Philippines SMS - Delivery Degradation towards Globe TelecomMinor2.0 hresolved11-16
Russia SMS - Delivery Degradation towards Tele2Minor4.1 hresolved11-16
Georgia SMS - Delivery Degradation towards BeelineMinor4.7 hresolved11-16
Video session failureNo impact listed0 minresolved11-16
Service Issue in PlatformMinor3.9 hresolved11-16
Sevice Issue in PlatfoprmNo impact listed1.2 hresolved11-17
Jordan SMS - Degradation towards Umniah NetworkMinor58 minresolved11-17
USA - MMS latency affecting AT&TMinor2.4 hresolved11-17
Morocco SMS - Delivery Degradation towards OrangeMinor2.6 hresolved11-17
Myanmar SMS - Delivery degradation towards Myanmar Posts and TelecommunicationsMinor2.5 hresolved11-17
Cambodia SMS - Delivery Degradation towards MobitelMinor2.2 hresolved11-17
Voice Service Issue in Platform within US DC.No impact listed5.8 hresolved11-18
Guatemala SMS - Delivery Degradation towards TigoMinor3.8 hresolved11-18
Indonesia SMS - Delivery Degradation of Domestic Brands towards Hutchison 3Minor3.4 hresolved11-18
Jordan SMS - Degradation towards Umniah NetworkMinor6.1 hresolved11-21
In-App Voice Service Issue in Virginia Data CenterNo impact listed21 hresolved11-21
Nigeria SMS - Delivery Degradation towards Glo Mobile (Globacom) networkMinor3.3 hresolved11-21
10DLC Campaign Approval ReviewsMinor2 dresolved11-21
[SMS] Platform Reporting DelaysMinor1.3 hresolved11-21
Iraq SMS - Delivery degradation towards AsiacellMinor17 hresolved11-21
Indonesia SMS - Degradation for Inbound SMS towards Indonesia Long Virtual NumbersMinor31 minresolved11-22
Costa Rica SMS - Degradation towards Telefonica networkMinor2.9 hresolved11-22
Israel SMS - Delivery degradation towards Cellcom networkMinor14 hresolved11-23
Sri Lanka SMS - Degradation affecting HutchMinor7.5 hresolved11-24
Libya SMS - Degradation towards Al Madar Al JadidMinor3.6 hresolved11-24
US SMS - Latency for messages sent using a subset of Short CodesMinor2.3 hresolved11-24
Papua New Guinea SMS - Delivery degradation towards Telikom networkMinor3.7 hresolved11-25
Italy SMS - Delivery Degradation towards Wind NetworkMinor4.3 hresolved11-25
Outbound SMS issue using Polish LVNMinor4 dresolved11-25
Czech Republic SMS - Delivery Degradation towards O2 NetworkMinor2.0 hresolved11-25
USA SMS - SMS latency affecting T-MobileMinor4.9 hresolved11-25
USA - SMS delivery receipt delays affecting a subset of Short CodesMinor2.9 hresolved11-25
Brazil SMS - Degradation affecting ClaroMinor5.7 hresolved11-27
Issue with Logging serverNo impact listed1.3 hresolved11-27
Morocco SMS - Degradation to Wana (INWI)Minor17 hresolved11-27
Colombia Movistar - Voice degradation on Inbound and Outbound callsMinor11 hresolved11-28
Jordan SMS - Degradation towards Umniah NetworkMinor10 hresolved11-28
Ethiopia SMS - Delivery degradation towards Ethiopian Telecom networkMinor19 hresolved11-28
USA SMS - SMS delivery delay affecting AT&TMinor9.3 hresolved11-28
USA SMS & MMS - delivery delays affecting T-MobileMinor9.3 hresolved11-28
Ethiopia SMS - Delivery degradation towards Ethio-Telecom (MTN) NetworkMinor9.1 hresolved11-29
Pakistan SMS - Delivery degradation towards Jazz Pakistan NetworkMinor9.1 hresolved11-29
Libya SMS - Delivery degradation towards Al Madar Al Jadid NetworkMinor6.3 hresolved11-29
Somalia SMS - Delivery degradation towards Telesom NetworkMinor6.6 hresolved11-29
Bangladesh SMS - Degradation towards BanglalinkMinor15 hresolved11-29
Brazil SMS - Degradation of Inbound SMS towards a subset of Short Codes and Delivery ReportsMinor19 hresolved11-29
Video Platform Potential IssueNo impact listed27 minresolved11-29
Kazakhstan SMS - Delivery Degradation towards Tele2Minor1.9 hresolved11-30
Nigeria SMS - Delivery Degradation towards Glo Mobile (Globacom) networkMinor2.0 hresolved11-30
Sri Lanka SMS - Delivery degradation affecting MobitelMinor2.4 hresolved11-30
Video session failureNo impact listed0 minresolved11-30
Sudan SMS - Delivery degradation towards Sudani OneMinor15 hresolved11-30
Pakistan SMS - Degradation towards Ufone networkMinor2.2 hresolved11-30

Maintenance 105

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Cite this

Vonage posted 99 status incidents in November 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in November 2022
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2022/11

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