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CompaniesVonageMonthly reportsOctober 2022

Vonage in October 2022: incidents, uptime and changes

72incidents posted
3labelled major or critical
85.42%free of major/critical
47.27%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4.5 days, incident time 16.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 1 · Minor 62 · No impact listed 7

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Whatsapp ongoing outageCritical5.9 hresolved10-25
Issue with Whatsapp Clould APICritical2.5 hresolved10-25
Service issues : Messages API and Dispatch API PlatformMajor4 dresolved10-13

Other incidents 69

IncidentImpactStartedDurationStatusDay
Pakistan SMS - Degradation towards Ufone networkMinor3.4 hresolved10-01
Service Issues in Messages API- WhatsApp CloudMinor4.2 hresolved10-02
Pakistan SMS - Degradation towards Ufone networkMinor1.4 hresolved10-04
Colombia SMS - Delivery degradation towards Claro networkMinor14 hresolved10-04
Service Issue in PlatformNo impact listed2.8 hresolved10-04
Video service issue in platformNo impact listed47 minresolved10-05
Belarus SMS - Delivery Degradation towards MTSMinor1.7 hresolved10-06
Indonesia SMS - Delivery degradation towards Smartfren networkMinor43 hresolved10-08
USA - SMS and MMS degradation affecting 10DLC numbers sending to VerizonMinor2.8 hresolved10-08
Video API Media Server in Central Europe IssueNo impact listed0 minresolved10-10
Chile SMS - Delivery degradation towards Claro networkMinor2.9 hresolved10-10
Venezuela SMS - Degradation towards Movilnet NetworkMinor12 hresolved10-11
Service Issue in Platform: Messages APIMinor30 hresolved10-11
Kazakhstan SMS - Delivery Degradation towards KCellMinor2.5 hresolved10-11
Mexico SMS - Degradation towards Telcel MexicoMinor3.2 hresolved10-12
APAC Voice, Messages, Dispatch API IssueMinor17 hresolved10-12
Indonesia SMS - Degradation for Inbound/Outbound SMS towards Indonesia Long Virtual NumbersMinor1.7 hresolved10-12
Afghanistan SMS - Delivery Degradation towards MTNMinor14 hresolved10-13
Israel SMS - Delivery degradation towards Partner networkMinor56 minresolved10-13
Norway Voice - Degradation on Inbound and outbound calls for Long Virtual NumbersMinor1.2 hresolved10-13
Indonesia SMS - Delivery degradation towards Smartfren networkMinor2.0 hresolved10-13
France SMS - Delivery degradation towards Bouygues TelecomMinor2.5 hresolved10-14
Kazakhstan SMS - Degradation affecting BeelineMinor4.7 hresolved10-16
Colombia SMS - Delivery degradation towards Claro networkMinor2.2 hresolved10-18
Indonesia SMS - Delivery degradation towards XL NetworkMinor3.6 hresolved10-18
Bolivia SMS - Delivery degradation towards Entel NetworkMinor5.8 hresolved10-18
Japan SMS - delivery delays towards KDDI networkMinor7.9 hresolved10-18
Mexico SMS - Degradation towards Telcel MexicoMinor3.3 hresolved10-19
Peru SMS - Degradation towards Entel networkMinor1.9 hresolved10-19
USA - SMS and MMS degradation affecting 10 Digit Long Code numbers sending to AT&TMinor11 hresolved10-19
Issues Logging into Vonage dashboard.Minor5.9 hresolved10-19
Brazil SMS - Degradation towards ClaroMinor5.0 hresolved10-20
Brazil SMS - Degradation towards ClaroMinor21 hresolved10-20
Archiving components failure in US-WEST-2 - Video APINo impact listed0 minresolved10-20
Israel SMS - Delivery degradation towards Partner networkMinor1.1 hresolved10-20
Afghanistan SMS - Degradation affecting RoshanMinor2.8 hresolved10-20
Video API sever issue in US-EAST-1No impact listed51 minresolved10-20
CO Voice - Degradation on Inbound and Outbound calls for subset of Long Virtual NumbersMinor4.1 hresolved10-20
SIP Failures in Asia Data CenterMinor3.2 hresolved10-20
Voice API stream action delays in US West RegionNo impact listed11 hresolved10-20
Afghanistan SMS - Degradation affecting RoshanMinor1.6 hresolved10-21
Rejected callbacks for Whatsapp channel on Messages APIMinor9.7 hresolved10-22
Brazil SMS - Degradation affecting Claro BrazilMinor12 hresolved10-23
Vietnam SMS - Degradation affecting Pre-Registered brands for all TelcoMinor54 minresolved10-23
Indonesia SMS - Delivery degradation towards XL NetworkMinor2.0 hresolved10-23
Kyrgyzstan SMS - Delivery degradation towards MegacomMinor7.2 hresolved10-24
USA - SMS and MMS degradation affecting 10DLC numbers sending to AT&TMinor5.9 hresolved10-25
Israel SMS - Delivery degradation towards Cellcom networkMinor4.7 hresolved10-25
Frankfurt Media Server IssuesNo impact listed3.5 hresolved10-26
Vietnam SMS - Degradation affecting Vinaphone networkMinor1.8 hresolved10-26
Cameroon SMS - Delivery degradation towards Orange networkMinor14 hresolved10-26
Tunisia SMS - Delivery degradation towards Ooredoo networkMinor7.3 hresolved10-27
Colombia SMS - Delivery Degradation towards Claro networkMinor12 hresolved10-27
Uzbekistan SMS - Delivery Degradation towards UzMobile NetworkMinor4.8 hresolved10-27
Israel SMS - Delivery degradation towards Cellcom networkMinor5.4 hresolved10-27
US SMS - Latency for messages sent using a subset of Short Codes to VerizonMinor3.1 hresolved10-28
USA SMS - SMS Degradation affecting 10DLC numbers sending to T-Mobile NetworkMinor5.2 hresolved10-28
Malawi SMS - Delivery Degradation towards TNM networkMinor5.8 hresolved10-29
USA SMS & MMS - Degradation affecting T-Mobile NetworkMinor4.3 hresolved10-29
USA MMS - latency affecting 10DLC numbersMinor11 hresolved10-29
US SMS - Latency for messages sent using a subset of Short CodesMinor45 minresolved10-29
Ukraine SMS - Degradation affecting PEOPLEnetMinor1.8 hresolved10-30
Nigeria SMS - Delivery Degradation towards MTN networkMinor2.4 hresolved10-30
Tajikistan SMS - Delivery Degradation towards MegafonMinor1.8 hresolved10-31
Nigeria SMS - Delivery Degradation towards MTN networkMinor11 hresolved10-31
Guinea SMS - Delivery Degradation towards MTN networkMinor10 hresolved10-31
Myanmar SMS - Delivery Degradation towards Ooredoo NetworkMinor2.8 hresolved10-31
Service Issue in PlatformMinor7.8 hresolved10-31
Indonesia SMS - Delivery degradation towards XL NetworkMinor1.6 hresolved10-31

Maintenance 70

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Cite this

Vonage posted 72 status incidents in October 2022 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in October 2022
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2022/10

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