CompaniesSinchMonthly reportsOctober 2026
Sinch in October 2026: incidents, uptime and changes
31incidents posted
1labelled major or critical
99.65%free of major/critical
86.86%free of any incident
0price changes
1notable page changes
Vendor-reported outage time 2 h 32 min, incident time 4.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 26 · No impact listed 4
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Service Degradation - Customer Dashboard and Account Balance | Major | 2.5 h | resolved | 10-26 |
Other incidents 30
Pricing, legal and trust page changes
- Subprocessors (legal) page changed SubprocessorsSubprocessors (legal) page
Maintenance 88
Show scheduled maintenance
- External Maintenance - US and Canada
- [Scheduled] Sinch Internal Maintenance - US2 Network Infrastructure
- [Scheduled] Sinch Internal Maintenance - US1 Network Infrastructure
- Planned Maintenance - XMS AU Infrastructure Update
- Planned Maintenance - XMS BR and CA Infrastructure Update
- [Scheduled] Planned Maintenance - Message Manager
- [Scheduled] DI SMS 365 (SMSX) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12354
- [Scheduled] Campaigns Application Maintenance
- [Scheduled] Sinch Internal Maintenance - IN1 Network Infrastructure
- [Scheduled] External Maintenance - US and Canada
- [Scheduled] DI SMS 365 (SMSX) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12365
- External Maintenance - United States - 10DLC Provider
- Sinch Contact Pro Quarterly Maintenance - AF
- Sinch Contact Pro Quarterly Maintenance - AU
- Sinch Contact Pro Quarterly Maintenance - EU
- Sinch Contact Pro Quarterly Maintenance - Americas
- Sinch Maintenance - SSL Certificate Renewal
- [Scheduled] Emergency Maintenance - Legacy API Service Enhancement
- Sinch Emergency Maintenance - Elastic SIP Trunking - PIDF-LO
- Sinch Scheduled Maintenance - Elastic SIP Trunking - Voice Applications
- Sinch Scheduled Maintenance - Elastic SIP Trunking - database version update
- Database maintenance for Campaigns France
- Campaigns Application Maintenance
- Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - EU
- Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - AF
- Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - Americas
- Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - AU
- Campaigns Application Maintenance
- Campaigns Application Maintenance
- Campaigns Application Maintenance
- Campaigns Application Maintenance
- DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number # PCRSDI-12390
- DI SMS 365 (SMSX, iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12378
- DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12379
- DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12380
- Campaigns Application Maintenance
- Campaigns Application Maintenance
- Scheduled Maintenance – Chatlayer database upgrade
- Campaigns Application Maintenance
- DI SMS 365 (SMSX) | Operator Services | Application || PCR Number #PCRSDI-12404
- Campaigns Application Maintenance
- External Maintenance - United States - T-Mobile
- Planned Maintenance – REST EU Infrastructure Update
- Planned Maintenance - REST BR Infrastructure Update
- Planned Maintenance - REST AU Infrastructure Update
- Planned Maintenance - REST US and CA Infrastructure Update
- DI MMS 365 (MM7) | Operator Services | Application Maintenance || PCR Number #PCRSDI-12389
- DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12396
- DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12395
- DI SMS 365 (SMSX) | Operator Services | Application || PCR Number # PCRSDI-12394
- Sinch Scheduled Maintenance - Elastic SIP Trunking - Routing Engine
- Campaigns Application Maintenance
- DI SMS 365 (MM4) Operator Services | Operator Services | Application Maintenance | PCR Number #PCRSDI-12409
- Services | Operator Services | Application, Network or System Maintenance | PCR Number #PCRSDI-12405
- External Maintenance - United States - T-Mobile
- DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12378
- DI SMS 365 (MM4) | Operator Services | Application || PCR Number # PCRSDI-12409
- DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12410
- DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12411
- External Maintenance - Toll-Free Number Provider
- Sinch Scheduled Maintenance - Elastic SIP Trunking - SBCs & Carrier Gateways
- Sinch Scheduled Maintenance - Core Voice Calling Services - SBCs & Carrier Gateways
- Sinch Scheduled Maintenance - Core Voice Calling Services - SBCs & Carrier Gateways (Americas region)
- Sinch Scheduled Maintenance - Elastic SIP Trunking - Voice Application Servers
- External Maintenance - Toll-Free Number Provider
- External Maintenance - Toll-Free Number Provider
- External Maintenance - Toll-Free Number Provider
- DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12382
- DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12383
- DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12384
- DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12386
- DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12387
- DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12388
- DI SMS 365 (SMSx) | Operator Services | Application Maintenance, System | PCR Number #PCRSDI-12397
- DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12408
- DI SMS 365 (SMSx) | Operator Services | Application Maintenance, System | PCR Number #PCRSDI-12395
- Campaigns Connectors Maintenance
- Campaigns Application Maintenance
- External Maintenance - T-Mobile United States
- DI SMS 365 (SMSx) | Operator Services | Application, System Maintenance | PCR Number #PCRSDI-12430
- Campaigns Application Maintenance
- Emergency Maintenance - MMS
- DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12437
- DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438
- DI SMS 365 (SMSx) | Operator Services | Application, System Maintenance | PCR Number #PCRSDI-12402
- Campaigns Application Maintenance
- Sinch Engage - HTTP support for Sinch Engage APIs ends
- External Maintenance - United Kingdom - O2
Cite this
Sinch posted 31 status incidents in October 2026 (1 major or critical); 0 price changes and 1 notable page change observed.
- Title
- Sinch in October 2026
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/2026/10