Sinch: DI SMS 365 (SMSx) | Operator Services | Application, System Maintenance | PCR Number #PCRSDI-12430
Affected components: Sinch DI Services - SMS 365 Operator RoWSinch DI Services - SMS 365 Operator USSMS 365 Operator RoWSMS 365 Operator US
Timeline of updates
- scheduled
Services :: DI SMS 365 (SMSx)
PCR Number :: PCRSDI-12430
Start Date and Time (GMT):: 26th October 2025 06:00 Hrs.
End Date and Time (GMT):: 26th October 2025 10:00 Hrs.
Impact:
Mobile Terminating (MT) Traffic: Potential latency
Mobile Originated (MO) Traffic: Potential latency
DR Notification: Potential latency
Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification. - in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed
The scheduled maintenance has been completed.
Changes Rewindex caught on this incident
- Incident updated: DI SMS 365 (SMSx) | Operator Services | Application, System Maintenance | PCR Number #PCRSDI-12430
- Incident updated: DI SMS 365 (SMSx) | Operator Services | Application, System Maintenance | PCR Number #PCRSDI-12430
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e200d521c2e4a88b…Version 2 captured
In the 2026-10-26 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
8944749f420c52b3…Version 3 captured
In the 2026-10-26 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
29f8435847b60d47…
Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).
Cite this
Maintenance posted by Sinch, started 2026-10-23 15:26 UTC, resolved after 3 d, 3 update(s); edited after publishing.
- Title
- DI SMS 365 (SMSx) | Operator Services | Application, System Maintenance | PCR Number #PCRSDI-12430
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/pdvfcx2hf72w
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