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CompaniesSinchIncidents

Sinch: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438

MaintenancemaintenanceStatus: completededitedStarted Resolved (39 h)4 updatesstatus.sinch.com (opens in new tab)

Affected components: MM4 - MMS 365

Timeline of updates

  1. scheduledDeleted by the vendor

    Services :: DI SMS 365 (MM4)
    PCR Number :: PCRSDI-12438
    Start Date and Time (GMT):: 28th October 2026 10:00 Hrs.
    End Date and Time (GMT):: 28th October 2026 3:00 Hrs.
    Impact:
    Mobile Terminating (MT) Traffic: Potential latency
    Mobile Originated (MO) Traffic: Potential latency
    DR Notification: Potential latency
    Description:
    Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
    If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

  2. scheduled

    Services :: DI SMS 365 (MM4)
    PCR Number :: PCRSDI-12438
    Start Date and Time (GMT):: 28th October 2026 6:00 Hrs.
    End Date and Time (GMT):: 28th October 2026 10:00 Hrs.
    Impact:
    Mobile Terminating (MT) Traffic: Potential latency
    Mobile Originated (MO) Traffic: Potential latency
    DR Notification: Potential latency
    Description:
    Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
    If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

  3. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed

    The scheduled maintenance has been completed.

Changes Rewindex caught on this incident

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).

Cite this

Maintenance posted by Sinch, started 2026-10-26 19:06 UTC, resolved after 39 h, 4 update(s); edited after publishing.

Title
DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/qpphn4k548tn

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