# Sinch: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438

> Sinch maintenance “DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438” on 2026-10-26: impact maintenance (vendor’s label), 39 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/qpphn4k548tn
Last updated: 2026-10-28T10:03:49Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-26 19:06 UTC · Resolved: 2026-10-28 10:01 UTC · Duration: 39 h
- Updates: 4 · Affected components: MM4 - MMS 365
- [Vendor status page: https://status.sinch.com/incidents/qpphn4k548tn](https://status.sinch.com/incidents/qpphn4k548tn)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-10-26 19:06 UTC _(deleted by the vendor)_: Services :: DI SMS 365 (MM4) PCR Number :: PCRSDI-12438 Start Date and Time (GMT):: 28th October 2026 10:00 Hrs. End Date and Time (GMT):: 28th October 2026 3:00 Hrs. Impact: Mobile Terminating (MT) Traffic: Potential latency Mobile Originated (MO) Traffic: Potential latency DR Notification: Potential latency Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
- **scheduled** 2026-10-28 06:00 UTC: Services :: DI SMS 365 (MM4) PCR Number :: PCRSDI-12438 Start Date and Time (GMT):: 28th October 2026 6:00 Hrs. End Date and Time (GMT):: 28th October 2026 10:00 Hrs. Impact: Mobile Terminating (MT) Traffic: Potential latency Mobile Originated (MO) Traffic: Potential latency DR Notification: Potential latency Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
- **in progress** 2026-10-28 06:02 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-28 10:01 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-26 20:44 UTC: [Incident updated: DI SMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12438](https://rewindex.com/change/rc829d719f083fa.md)
- 2026-10-28 06:03 UTC: [Incident updated: DI SMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12438](https://rewindex.com/change/r4d222c9b092f7d.md)
- 2026-10-28 10:03 UTC: [Incident updated: DI SMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12438](https://rewindex.com/change/r066cc8939db1cb.md)

## Cite this

Maintenance posted by Sinch, started 2026-10-26 19:06 UTC, resolved after 39 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sinch/incidents/qpphn4k548tn
- Citation: Sinch, “DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438” (2026-10-26 19:06 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/qpphn4k548tn (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438 (2026-10-26)](https://rewindex.com/company/sinch/incidents/qpphn4k548tn)`


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Canonical: https://rewindex.com/company/sinch/incidents/qpphn4k548tn · Markdown: https://rewindex.com/company/sinch/incidents/qpphn4k548tn.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/qpphn4k548tn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:59:07.623Z