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CompaniesSinchMonthly reportsSeptember 2026

Sinch in September 2026: incidents, uptime and changes

31incidents posted
2labelled major or critical
99.57%free of major/critical
80.77%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 3 min, incident time 5.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 26 · No impact listed 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Service Degradation – Calling – AP-Southeast-1Critical2.9 hresolved09-22
Campaigns Stats are not availableMajor6 minresolved09-10

Other incidents 29

IncidentImpactStartedDurationStatusDay
Delivery Issue SpainMinor1.8 hresolved09-02
Sinch Engage - Bulk Messaging - DegradationMinor1.5 hresolved09-02
Sinch Incident - FaxAPIMinor1.1 hresolved09-02
Interruption of Stats databaseMinor17 hresolved09-03
Service Degradation - Conversation API WhatsApp - BRMinor3.0 hresolved09-04
Delivery Issue - RomaniaMinor18 hresolved09-07
Delivery Issue Mexico - AT&TMinor1.3 hresolved09-08
Delivery Issue Italy - Poste MobileMinor36 minresolved09-08
US1 - Site DegradationMinor2.6 hresolved09-09
Service Degradation - Elastic SIP Trunking - US EastNo impact listed-109 minresolved09-09
Sinch Post-Incident Notification - Customer DashboardNo impact listed-656 minresolved09-09
Delivery Issue - Bouygues Telecom - FranceMinor9.1 hresolved09-12
Delivery Issue Bolivia - TigoMinor1.6 hresolved09-12
Delivery Issue Cambodia - Smart AxiataMinor17 hresolved09-15
Delivery Issue Paraguay - TigoMinor3.0 hresolved09-16
Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292)Minor28 hresolved09-17
Delivery Issue Congo D.R - Orange DRCMinor5.2 hresolved09-17
Delivery Issue Brazil - ClaroMinor38 minresolved09-21
Delivery Issue France - OrangeMinor1.0 hresolved09-21
Delivery Issue Mexico - IzziMinor2.3 hresolved09-22
Delivery Issue Sri Lanka - HutchisonMinor2.0 hresolved09-22
Delivery Issue Venezuela - DigitelMinor11 hresolved09-23
Chatlayer - US and LATAM regions outageNo impact listed0 minresolved09-23
Delivery Issue Brazil - ClaroMinor2.9 hresolved09-25
Customer Support - Ticketing SystemMinor55 minresolved09-25
Delivery Issue Belgium - ProximusMinor3.3 hresolved09-27
Delivery Issue Qatar - Ooredoo QatarMinor1.1 hresolved09-28
Delivery Issue Guatemala - TigoMinor13 hresolved09-29
Delivery Issue Guatemala - TigoMinor3.2 hresolved09-30

Maintenance 74

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Sinch posted 31 status incidents in September 2026 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in September 2026
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2026/09

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