Sinch: Sinch Engage - Bulk Messaging - Degradation
Affected components: Sinch Engage - Web PortalWeb Portal
Timeline of updates
- investigating
We are writing to inform you that we are experiencing a degradation impacting the bulk messaging service for Engage customers. Impact: Customers may experience delayed messages via the bulk messaging service. Incident Start Time: 2026-09-02 09:45 UTC We are actively investigating and will provide further updates as more information becomes available.
- investigating
We are continuing to investigate this issue and will provide further updates as more information becomes available.
- resolved
This incident has been resolved. Incident Start Time: 2026-09-02 09:45 UTC Incident End Time: 2026-09-02 12:09 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).