# Sinch: Sinch Engage - Bulk Messaging -  Degradation

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-02 10:49 UTC · Resolved: 2026-09-02 12:19 UTC · Duration: 1.5 h
- Updates: 3 · Affected components: Sinch Engage - Web Portal, Web Portal
- [Vendor status page: https://stspg.io/flz641sg7s89](https://stspg.io/flz641sg7s89)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **investigating** 2026-09-02 10:49 UTC: We are writing to inform you that we are experiencing a degradation impacting the bulk messaging service for Engage customers. Impact: Customers may experience delayed messages via the bulk messaging service.  Incident Start Time: 2026-09-02 09:45 UTC We are actively investigating and will provide further updates as more information becomes available.
- **investigating** 2026-09-02 11:41 UTC: We are continuing to investigate this issue and will provide further updates as more information becomes available.
- **resolved** 2026-09-02 12:19 UTC: This incident has been resolved.  Incident Start Time: 2026-09-02 09:45 UTC Incident End Time: 2026-09-02 12:09 UTC


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Canonical: https://rewindex.com/company/sinch/incidents/lhlspx7ddddp · Markdown: https://rewindex.com/company/sinch/incidents/lhlspx7ddddp.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/lhlspx7ddddp · Generated 2026-10-19T21:08:44.547Z