Sinch: Delivery Issue Brazil - Claro
Affected components: External Connectivity - SMS - LATAMSMS - LATAM
Timeline of updates
- investigating
We are currently observing delivery issues in Brazil - Claro Incident Start Time: 2026-09-25 03:27 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
- identified
The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue. As soon as we have any updates, they will be shared accordingly.
- resolved
This incident has been resolved. Incident Start Time: 2026-09-25 03:27 UTC Incident End Time: 2026-09-25 06:13 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).