Sinch: Sinch Internal Maintenance – Chatlayer Platform
Affected components: Chatlayer App Integrations - EMEAChatlayer App Integrations - IndiaChatlayer App Integrations - South AmericaChatlayer App Integrations - USChatlayer Bot Engine - EMEAChatlayer Bot Engine - IndiaChatlayer Bot Engine - South AmericaChatlayer Bot Engine - USChatlayer - Chatlayer App Integrations - EMEAChatlayer - Chatlayer App Integrations - IndiaChatlayer - Chatlayer App Integrations - South AmericaChatlayer - Chatlayer App Integrations - USChatlayer - Chatlayer Bot Engine - EMEAChatlayer - Chatlayer Bot Engine - IndiaChatlayer - Chatlayer Bot Engine - South AmericaChatlayer - Chatlayer Bot Engine - USChatlayer - Chatlayer Voice Engine - EMEAChatlayer - Chatlayer Voice Engine - South AmericaChatlayer - Chatlayer Voice Engine - USChatlayer Voice Engine - EMEAChatlayer Voice Engine - South AmericaChatlayer Voice Engine - US
Timeline of updates
- scheduled
We'll be performing scheduled maintenance on our Chatlayer platform infrastructure to improve resource management and monitoring capabilities. No service impact is expected during this maintenance.
Maintenance windows per region (UTC):
EMEA: 06:00 – 07:00
Americas (US): 08:00 – 09:00
Americas (South America): 09:00 – 10:00
APAC (India): 15:00 – 16:00
Chatlayer is expected to remain fully operational throughout. We will update this page if anything changes. - in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed
The scheduled maintenance has been completed.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e663309317ee176f…
Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).
Cite this
Maintenance posted by Sinch, started 2026-09-22 18:39 UTC, resolved after 22 d, 3 update(s).
- Title
- Sinch Internal Maintenance – Chatlayer Platform
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/7zzx04t28bj7
Sinch profileRecent Sinch incidentsAll outages on September 22, 2026Sinch in September 2026MarkdownJSON