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Sinch: Delivery Issue USA - AT&T

MinorStatus: resolvedStarted Resolved (5.1 h)3 updatesstspg.io (opens in new tab)

Affected components: External Connectivity - SMS - US - Toll FreeSMS - US - Toll FreeExternal Connectivity - SMS - US - ShortCodeSMS - US - ShortCode

Timeline of updates

  1. investigating

    We are currently observing delivery issues in USA - AT&T. Incident Start Time: 2026-10-07 13:59 UTC Impact: Clients may experience delayed or missing delivery receipts for Short Code and Toll-Free traffic towards AT&T United States. We will update as soon as we have more information. If you have any questions, please contact support@sinch.com

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved. Incident Start Time: 2026-10-07 13:59 UTC Incident End Time: 2026-10-07 17:46 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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