rewindex

CompaniesSinchIncidents

Sinch: DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12378

MaintenancemaintenanceStatus: in progresseditedStarted Not resolved3 updatesstspg.io (opens in new tab)

Affected components: International SMS 365Sinch DI Services - International SMS 365

Timeline of updates

  1. scheduled

    Services :: DI SMS 365 (iSMS)
    PCR Number :: PCRSDI-12378

    Start Date and Time (GMT):: 20th October 2026 05:00 Hrs.
    End Date and Time (GMT):: 20th October 2026 13:00 Hrs.

    Impact
    Mobile Terminating (MT) Traffic : No Impact
    Mobile Originated (MO) Traffic : No Impact
    DR Notification : No Impact
    Report Manager Access : Impacted.
    Report Manager Statistics : Impacted.

    Description:
    Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.
    Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports.

    If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

  2. scheduled

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Maintenance posted by Sinch, started 2026-10-19 20:07 UTC, not resolved, 3 update(s); edited after publishing.

Title
DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12378
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/25bctfxcghzv

Sinch profileRecent Sinch incidentsAll outages on October 19, 2026Sinch in October 2026MarkdownJSON