# Sinch: DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12378

> Sinch maintenance “DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12378” on 2026-10-19: impact maintenance (vendor’s label), 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/25bctfxcghzv
Last updated: 2026-10-20T05:03:08Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: in progress · edited after publishing
- Started: 2026-10-19 20:07 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 3 · Affected components: International SMS 365, Sinch DI Services - International SMS 365
- [Vendor status page: https://stspg.io/v80bjd2brwbj](https://stspg.io/v80bjd2brwbj)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-10-19 20:07 UTC: Services :: DI SMS 365 (iSMS) PCR Number :: PCRSDI-12378 Start Date and Time (GMT):: 20th October 2026 05:00 Hrs. End Date and Time (GMT):: 20th October 2026 13:00 Hrs. Impact Mobile Terminating (MT) Traffic : No Impact Mobile Originated (MO) Traffic : No Impact DR Notification : No Impact Report Manager Access : Impacted. Report Manager Statistics : Impacted. Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems. Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
- **scheduled** 2026-10-20 04:00 UTC: Maintenance will begin as scheduled in 60 minutes.
- **in progress** 2026-10-20 05:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.

## Rewindex changes for this incident

- 2026-10-20 04:03 UTC: [Incident updated: DI SMS 365 (iSMS) \| Operator Services \| Application, Database and System Maintenance \|\| PCR Number \# PCRSDI-12378](https://rewindex.com/change/r376437ed32940b.md)
- 2026-10-20 05:03 UTC: [Incident updated: DI SMS 365 (iSMS) \| Operator Services \| Application, Database and System Maintenance \|\| PCR Number \# PCRSDI-12378](https://rewindex.com/change/r1f259559dae2d6.md)

## Cite this

Maintenance posted by Sinch, started 2026-10-19 20:07 UTC, not resolved, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sinch/incidents/25bctfxcghzv
- Citation: Sinch, “DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12378” (2026-10-19 20:07 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/25bctfxcghzv (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12378 (2026-10-19)](https://rewindex.com/company/sinch/incidents/25bctfxcghzv)`


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Canonical: https://rewindex.com/company/sinch/incidents/25bctfxcghzv · Markdown: https://rewindex.com/company/sinch/incidents/25bctfxcghzv.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/25bctfxcghzv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:24:47.437Z