Sinch: Sinch Contact Pro Quarterly Maintenance - Americas
Affected components: Contact Pro - NA - North America
Timeline of updates
- scheduled
Dear Customer,
We will be performing Contact Pro maintenance and version upgrade as follows.
Start time: 2026-10-18 (Sunday) 1 AM UTC
End time: 2026-10-19 (Monday) 7 AM UTC
Version upgrade will require max. 30 minutes downtime to all channels and user interfaces.
This will take place at some point during the maintenace window.
What´s new documentation regarding the upcoming 26Q4 release can be accessed from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html (opens in new tab)
For more details or questions related to the maintenance you can contact us via a support ticket:
https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181 (opens in new tab)
Best Regards,
Sinch Contact Pro team - in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed
The scheduled maintenance has been completed.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
7ccd29497debfaf1…
Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).
Cite this
Maintenance posted by Sinch, started 2026-10-06 09:13 UTC, resolved after 13 d, 3 update(s).
- Title
- Sinch Contact Pro Quarterly Maintenance - Americas
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/2dh79lq7vqb6
Sinch profileRecent Sinch incidentsAll outages on October 6, 2026Sinch in October 2026MarkdownJSON