# Sinch: Sinch Contact Pro Quarterly Maintenance - Americas

> Sinch maintenance “Sinch Contact Pro Quarterly Maintenance - Americas” on 2026-10-06: impact maintenance (vendor’s label), 13 d, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/2dh79lq7vqb6
Last updated: 2026-10-19T07:00:08Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed
- Started: 2026-10-06 09:13 UTC · Resolved: 2026-10-19 07:00 UTC · Duration: 13 d
- Updates: 3 · Affected components: Contact Pro - NA - North America
- [Vendor status page: https://status.sinch.com/incidents/2dh79lq7vqb6](https://status.sinch.com/incidents/2dh79lq7vqb6)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-10-06 09:13 UTC: Dear Customer, We will be performing Contact Pro maintenance and version upgrade as follows. Start time: 2026-10-18 (Sunday) 1 AM UTC End time: 2026-10-19 (Monday) 7 AM UTC Version upgrade will require max. 30 minutes downtime to all channels and user interfaces. This will take place at some point during the maintenace window. What´s new documentation regarding the upcoming 26Q4 release can be accessed from: https://docs.cc.sinch.com/cloud/whats-new/en/index.html For more details or questions related to the maintenance you can contact us via a support ticket: https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181 Best Regards, Sinch Contact Pro team
- **in progress** 2026-10-18 01:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-19 07:00 UTC: The scheduled maintenance has been completed.

## Cite this

Maintenance posted by Sinch, started 2026-10-06 09:13 UTC, resolved after 13 d, 3 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/2dh79lq7vqb6
- Citation: Sinch, “Sinch Contact Pro Quarterly Maintenance - Americas” (2026-10-06 09:13 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/2dh79lq7vqb6 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch Contact Pro Quarterly Maintenance - Americas (2026-10-06)](https://rewindex.com/company/sinch/incidents/2dh79lq7vqb6)`


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Canonical: https://rewindex.com/company/sinch/incidents/2dh79lq7vqb6 · Markdown: https://rewindex.com/company/sinch/incidents/2dh79lq7vqb6.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/2dh79lq7vqb6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:21:53.334Z