Sinch: Services | Operator Services | Application, Network or System Maintenance | PCR Number #PCRSDI-12405
Affected components: Sinch DI Services - SMS 365 Operator RoWSMS 365 Operator RoWSinch DI Services - SMS 365 Operator USSMS 365 Operator US
Timeline of updates
- scheduled
Services :: DI SMS 365
PCR Number :: PCRSDI-12405Start Date and Time (GMT):: 20th October, 2026 18:00
End Date and Time (GMT):: 20th October, 2026 19:00Impact
Mobile Terminating (MT) Traffic: Potential Impact.
Mobile Originated (MO) Traffic: Potential Impact.
DR Notification: Potential Impact.Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
- scheduled
Maintenance will begin as scheduled in 60 minutes.
- in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Changes Rewindex caught on this incident
- Incident updated: Services | Operator Services | Application, Network or System Maintenance | PCR Number #PCRSDI-12405
- Incident updated: Services | Operator Services | Application, Network or System Maintenance | PCR Number #PCRSDI-12405
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
dfcb6df07278e1ad…Version 2 captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
7d8185539392c4a7…Version 3 captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
904bfb86b7854feb…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Maintenance posted by Sinch, started 2026-10-19 14:34 UTC, not resolved, 3 update(s); edited after publishing.
- Title
- Services | Operator Services | Application, Network or System Maintenance | PCR Number #PCRSDI-12405
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/9hkpr2fpb2rs
Sinch profileRecent Sinch incidentsAll outages on October 19, 2026Sinch in October 2026MarkdownJSON