# Sinch: Services | Operator Services | Application, Network or System Maintenance | PCR Number #PCRSDI-12405

> Sinch maintenance “Services | Operator Services | Application, Network or System Maintenance | PCR Number #PCRSDI-12405” on 2026-10-19: impact maintenance (vendor’s label), 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/9hkpr2fpb2rs
Last updated: 2026-10-20T18:03:11Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: in progress · edited after publishing
- Started: 2026-10-19 14:34 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 3 · Affected components: Sinch DI Services - SMS 365 Operator RoW, SMS 365 Operator RoW, Sinch DI Services - SMS 365 Operator US, SMS 365 Operator US
- [Vendor status page: https://stspg.io/vc3brs3kl4p1](https://stspg.io/vc3brs3kl4p1)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-10-19 14:34 UTC: Services :: DI SMS 365 PCR Number :: PCRSDI-12405 Start Date and Time (GMT):: 20th October, 2026 18:00 End Date and Time (GMT):: 20th October, 2026 19:00 Impact Mobile Terminating (MT) Traffic: Potential Impact. Mobile Originated (MO) Traffic: Potential Impact. DR Notification: Potential Impact. Description: Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
- **scheduled** 2026-10-20 17:00 UTC: Maintenance will begin as scheduled in 60 minutes.
- **in progress** 2026-10-20 18:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.

## Rewindex changes for this incident

- 2026-10-20 17:03 UTC: [Incident updated: Services \| Operator Services \| Application, Network or System Maintenance \| PCR Number \#PCRSDI-12405](https://rewindex.com/change/rc3f1fedd4b50f7.md)
- 2026-10-20 18:03 UTC: [Incident updated: Services \| Operator Services \| Application, Network or System Maintenance \| PCR Number \#PCRSDI-12405](https://rewindex.com/change/r8dce18c4aa9c57.md)

## Cite this

Maintenance posted by Sinch, started 2026-10-19 14:34 UTC, not resolved, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sinch/incidents/9hkpr2fpb2rs
- Citation: Sinch, “Services | Operator Services | Application, Network or System Maintenance | PCR Number #PCRSDI-12405” (2026-10-19 14:34 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/9hkpr2fpb2rs (CC BY 4.0).
- Markdown link: `[Sinch: Services | Operator Services | Application, Network or System Maintenance | PCR Number #PCRSDI-12405 (2026-10-19)](https://rewindex.com/company/sinch/incidents/9hkpr2fpb2rs)`


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Canonical: https://rewindex.com/company/sinch/incidents/9hkpr2fpb2rs · Markdown: https://rewindex.com/company/sinch/incidents/9hkpr2fpb2rs.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/9hkpr2fpb2rs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:23:25.298Z