rewindex

CompaniesSinchIncidents

Sinch: DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12382

MaintenancemaintenanceStatus: completededitedStarted Resolved (6 d)3 updatesstspg.io (opens in new tab)

Affected components: Sinch DI Services - SMS 365 Operator RoWSMS 365 Operator RoWSinch DI Services - SMS 365 Operator USSMS 365 Operator US

Timeline of updates

  1. scheduled

    Services :: DI SMS 365 (SMSX)
    PCR Number :: PCRSDI-12382

    Start Date and Time (GMT):: 27th October 2026 05:00 Hrs.
    End Date and Time (GMT):: 27th October 2026 10:00 Hrs.

    Impact
    Mobile Terminating (MT) Traffic : No Impact
    Mobile Originated (MO) Traffic : No Impact
    DR Notification : No Impact
    Report Manager Access : Impacted.
    Report Manager Statistics : Impacted.

    Description:
    Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.
    Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports.

    If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

  2. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed

    The scheduled maintenance has been completed.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Maintenance posted by Sinch, started 2026-10-21 15:15 UTC, resolved after 6 d, 3 update(s); edited after publishing.

Title
DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12382
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/369sk652ck11

Sinch profileRecent Sinch incidentsAll outages on October 21, 2026Sinch in October 2026MarkdownJSON