# Sinch: DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12382

> Sinch maintenance “DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12382” on 2026-10-21: impact maintenance (vendor’s label), 6 d, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/369sk652ck11
Last updated: 2026-10-27T10:04:02Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-21 15:15 UTC · Resolved: 2026-10-27 10:00 UTC · Duration: 6 d
- Updates: 3 · Affected components: Sinch DI Services - SMS 365 Operator RoW, SMS 365 Operator RoW, Sinch DI Services - SMS 365 Operator US, SMS 365 Operator US
- [Vendor status page: https://stspg.io/134rbmcg25sk](https://stspg.io/134rbmcg25sk)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-10-21 15:15 UTC: Services :: DI SMS 365 (SMSX) PCR Number :: PCRSDI-12382 Start Date and Time (GMT):: 27th October 2026 05:00 Hrs. End Date and Time (GMT):: 27th  October 2026 10:00 Hrs. Impact Mobile Terminating (MT) Traffic : No Impact Mobile Originated (MO) Traffic : No Impact DR Notification : No Impact Report Manager Access : Impacted. Report Manager Statistics : Impacted. Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems. Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
- **in progress** 2026-10-27 05:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-27 10:00 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-27 05:03 UTC: [Incident updated: DI SMS 365 (SMSX) \| Operator Services \| Application, Database and System Maintenance \|\| PCR Number \#PCRSDI-12382](https://rewindex.com/change/r9d7797398d8bf7.md)
- 2026-10-27 10:04 UTC: [Incident updated: DI SMS 365 (SMSX) \| Operator Services \| Application, Database and System Maintenance \|\| PCR Number \#PCRSDI-12382](https://rewindex.com/change/r5eebda08133da2.md)

## Cite this

Maintenance posted by Sinch, started 2026-10-21 15:15 UTC, resolved after 6 d, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sinch/incidents/369sk652ck11
- Citation: Sinch, “DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12382” (2026-10-21 15:15 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/369sk652ck11 (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12382 (2026-10-21)](https://rewindex.com/company/sinch/incidents/369sk652ck11)`


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Canonical: https://rewindex.com/company/sinch/incidents/369sk652ck11 · Markdown: https://rewindex.com/company/sinch/incidents/369sk652ck11.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/369sk652ck11 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:42:05.719Z