rewindex

CompaniesSinchIncidents

Sinch: Sinch Scheduled Maintenance - Elastic SIP Trunking - Voice Application Servers

MaintenancemaintenanceStatus: schedulededitedStarted Not resolved2 updatesstspg.io (opens in new tab)

Affected components: Elastic SIP Trunking - Inbound CallingInbound CallingElastic SIP Trunking - Outbound CallingOutbound CallingElastic SIP Trunking - International CallingInternational Calling9-1-1 / Emergency ServicesElastic SIP Trunking - 9-1-1 / Emergency Services

Timeline of updates

  1. scheduledEdited

    The scheduled maintenance has been moved to Friday, November 6 (3:00 UTC).
    --------------------------------------
    Sinch Elastic SIP Trunking will be undergoing maintenance on the voice application servers to enable AMR-WB audio on eligible calls as part of a future release. The scheduled work is not expected to impact your service. This is being sent as a courtesy notice in the event that you experience issues that extend beyond the maintenance window.
    We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com for further information.

  2. scheduled

    We will be undergoing scheduled maintenance during this time.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Maintenance posted by Sinch, started 2026-10-21 03:31 UTC, not resolved, 2 update(s); edited after publishing.

Title
Sinch Scheduled Maintenance - Elastic SIP Trunking - Voice Application Servers
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/fwvx5cpm7dsy

Sinch profileRecent Sinch incidentsAll outages on October 21, 2026Sinch in October 2026MarkdownJSON