Sinch: DI SMS 365 (MM4) Operator Services | Operator Services | Application Maintenance | PCR Number #PCRSDI-12409
Affected components: MM4 (MMS 365)Sinch DI Services - MM4 (MMS 365)
Timeline of updates
- scheduled
DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number #PCRSDI-11899
Services :: DI SMS 365
PCR Number :: PCRSDI-12409Start Date and Time (GMT):: 20th October 2025 10:00 Hrs.
End Date and Time (GMT):: 20th October 2025 14:00 Hrs.Impact:
Mobile Terminating (MT) Traffic: Potential latency
Mobile Originated (MO) Traffic: Potential latencyDescription:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
- scheduled
Maintenance will begin as scheduled in 60 minutes.
- in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Changes Rewindex caught on this incident
- Incident updated: DI SMS 365 (MM4) Operator Services | Operator Services | Application Maintenance | PCR Number #PCRSDI-12409
- Incident updated: DI SMS 365 (MM4) Operator Services | Operator Services | Application Maintenance | PCR Number #PCRSDI-12409
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
330198289178bede…Version 2 captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
735bea4ef8bc0797…Version 3 captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
17bda5b947665db9…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Maintenance posted by Sinch, started 2026-10-19 14:29 UTC, not resolved, 3 update(s); edited after publishing.
- Title
- DI SMS 365 (MM4) Operator Services | Operator Services | Application Maintenance | PCR Number #PCRSDI-12409
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/r780byhk0q6y
Sinch profileRecent Sinch incidentsAll outages on October 19, 2026Sinch in October 2026MarkdownJSON