# Sinch: DI SMS 365 (MM4) Operator Services  | Operator Services | Application Maintenance | PCR Number #PCRSDI-12409

> Sinch maintenance “DI SMS 365 (MM4) Operator Services | Operator Services | Application Maintenance | PCR Number #PCRSDI-12409” on 2026-10-19: impact maintenance (vendor’s label), 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/r780byhk0q6y
Last updated: 2026-10-20T10:03:11Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: in progress · edited after publishing
- Started: 2026-10-19 14:29 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 3 · Affected components: MM4 (MMS 365), Sinch DI Services - MM4 (MMS 365)
- [Vendor status page: https://stspg.io/5k5t16p321nw](https://stspg.io/5k5t16p321nw)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-10-19 14:29 UTC: DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-11899 Services :: DI SMS 365 PCR Number :: PCRSDI-12409 Start Date and Time (GMT):: 20th October 2025 10:00 Hrs. End Date and Time (GMT):: 20th October 2025 14:00 Hrs. Impact: Mobile Terminating (MT) Traffic: Potential latency Mobile Originated (MO) Traffic: Potential latency Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
- **scheduled** 2026-10-20 09:00 UTC: Maintenance will begin as scheduled in 60 minutes.
- **in progress** 2026-10-20 10:02 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.

## Rewindex changes for this incident

- 2026-10-20 09:03 UTC: [Incident updated: DI SMS 365 (MM4) Operator Services  \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12409](https://rewindex.com/change/raee362696f9869.md)
- 2026-10-20 10:03 UTC: [Incident updated: DI SMS 365 (MM4) Operator Services  \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12409](https://rewindex.com/change/rad0b7a15ef4326.md)

## Cite this

Maintenance posted by Sinch, started 2026-10-19 14:29 UTC, not resolved, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sinch/incidents/r780byhk0q6y
- Citation: Sinch, “DI SMS 365 (MM4) Operator Services  | Operator Services | Application Maintenance | PCR Number #PCRSDI-12409” (2026-10-19 14:29 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/r780byhk0q6y (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 (MM4) Operator Services  | Operator Services | Application Maintenance | PCR Number #PCRSDI-12409 (2026-10-19)](https://rewindex.com/company/sinch/incidents/r780byhk0q6y)`


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Canonical: https://rewindex.com/company/sinch/incidents/r780byhk0q6y · Markdown: https://rewindex.com/company/sinch/incidents/r780byhk0q6y.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/r780byhk0q6y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:20:31.378Z